113 years of SIXT. 113 years of tradition.

Why is my SIXT final invoice higher than my original quote?

Understanding the final invoice

A higher final invoice usually results from an extension or late return, extras added at the branch, returning the vehicle with less than a full tank or charge, additional kilometres driven or a possible cleaning fee. Each item is listed separately on your final invoice with description, quantity and unit price, so you can see exactly how the total is made up.

Common reasons

  • Extension or late return – additional rental days (e.g. "extra days", "Flexi late return")

  • Extras added at the branch – e.g. upgrades, additional driver, child seat, protection package

  • Refuelling or recharging fee – if the vehicle wasn't returned fully refuelled or fully charged

  • Additional kilometres – if the booked mileage package is exceeded, each additional kilometre is charged

  • AdBlue or consumption-based costs – for certain diesel vehicles (e.g. vans), AdBlue is charged per kilometre driven

  • Cleaning fee – e.g. for smoke odour, pet hair or heavy soiling of the interior

How to read your invoice

Each line shows the description, quantity (days or km), unit price and gross total. You can compare the items directly with your rental agreement.

Still need help? Find our contact options below – please have your rental agreement number ready.

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