Help Centre

Get help with your bookings, picking up your vehicle, emergencies and more.
Search help topics
Help Centre
Get help with your bookings, picking up your vehicle, emergencies and more.
Search help topics
Making a booking
Making a booking
Booking & changes
Extras & add-ons
Questions before booking
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Picking up your hire car
Picking up your hire car
Things to know
Pick-up requirements
During rental
During rental
Rules during rental
Driving across borders
Vehicle maintenance
During emergencies
During emergencies
Problems during rental
Returning a vehicle
Returning a vehicle
Reminder
Changes upon return
Post return
Post return
Billing
Loyalty bonus cards & programmes
Loyalty bonus cards & programmes
Loyalty programme
Featured articles
Cancelling a reservation
Car hire without a credit card
Payment methods
How to hire a car
Vehicle pickup
SIXT car hire protection in the UK
Help with other mobility services
Share FAQ
Find all answers to questions you may have about SIXT's car sharing service in Europe.
Share FAQ
Ride FAQ
Learn more about SIXT's chauffeur, taxi and airport transfer service.
Ride FAQ
SIXT+ Car Subscription FAQ
Find out everything you need to know about SIXT's car subscription service in the UK.
SIXT+ Car Subscription FAQ