Your SIXT hire agreement is the contract you sign at pick-up and contains all the key information about your hire: vehicle, hire period, rate, protection package, excess, fuel level and any existing damage. Keep it until you receive your final invoice – it's the basis for any queries or claims.
Key sections
Hire agreement number – your reference for any enquiry
Hirer / driver – name of the main driver
Pick-up and return – date, time and location
Vehicle details – registration, model, vehicle category, mileage and fuel level at pick-up (e.g. "8/8")
Rate – hire days at the daily price, protection packages, extras and taxes shown as individual line items with quantity and unit price
Included kilometres and price per extra km – how many kilometres are included in your rate and the cost of any additional kilometres
Liability limitation with excess – the amount of your excess in case of damage
Payment information – payment method, card and authorised amount
Existing damage recorded at pick-up
Any existing damage to the vehicle is listed on the hire agreement (location, type and size of damage – e.g. "Front bumper, passenger side, scratch 5–10 cm"). Check the vehicle once more for damage before driving off and report any unrecorded damage directly to the SIXT staff member at the branch before you set off.
Cross-border rules
Your hire agreement lists the countries you may travel to with your vehicle category. Please review the listed zones and restrictions before driving abroad.
Download your hire agreement
You can find the hire agreement for your current hire under "Bookings" on the website or in the SIXT app.
Still need help? Find our contact options below – please have your hire agreement number ready.
We send your hire agreement to you automatically by email after you pick up the vehicle. During the hire, you can also find it in the SIXT app or under "Manage bookings" in the booking portal on the SIXT website.
After the hire ends, your invoice is ready for you there. Your hire agreement is conveniently in your email, so we recommend keeping that email for your records.
Still need help? Find our contact options below.