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Roadside protection

What is Roadside Protection? 


The roadside protection is an extended breakdown protection during the rental and protects you at home against high service and repair costs for the following incidents caused by you: key locked in vehicle, breaking caused by lack of fuel, assistance with starting necessitated by flat battery, loss of key and vehicle stuck.  

 

Overview of our roadside protection services 


All of the services below may only be ordered by a direct claim with SIXT 24-hour Roadside Protection. SIXT will determine the type and extent of service required to ensure the renter stays mobile. If any damage to the rental vehicle occurs which is not covered by SIXT within the scope of the Roadside Protection, the renter is liable for such damage. 
  • Key lockout service: In the case of the key being locked in the rental car, SIXT will cover the cost of a lockout service by either the vehicle manufacturer or a third party service provider, the cost of delivering a new vehicle or vehicle towing to the nearest SIXT location. 
  • Running out of fuel: If a renter experiences a breakdown due to running out of fuel, SIXT will cover the cost for breakdown assistance and fuel required to continue your trip. 
  • Dead battery: In the case of a dead battery, SIXT will cover the cost of jump start service, by either the vehicle manufacturer or a third party service provider as well covering the cost of delivering a new vehicle or towing of the vehicle to the nearest SIXT location. 
  • Lost key or fob: If a renter misplaces the vehicle key or key fob during the rental period, SIXT will cover the cost of replacing the key or key fob, the cost of delivering a new set of keys, towing of the vehicle to the nearest SIXT location and for a replacement rental vehicle. 
  • Towing: In the case of a mechanical failure of the rental vehicle, SIXT will cover the cost of towing by either the vehicle manufacturer or a third party service provider, the cost of delivering a new vehicle or towing of the vehicle of the nearest SIXT location. 
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