How does the reservation process work at SIXT?

SIXT ensures maximum price transparency. On this page, you’ll find step-by-step information on all costs that may arise when booking a rental car – from reservation to extras and return.

1. Factors Affecting Rental Car Costs

a) Choice of Pick-Up Location

• The pick-up location influences the total price.
• Airport or train station locations include additional premium location fees.
• Details are available in our rental information.

b) Choice of Return Location

• Usually, pick-up and return locations are the same.
• For different locations, a one-way rental applies, with an additional one-way fee.
• Alternative: Delivery and collection at your hoome or business address. The fee depends on the distance to the nearest branch.

c) Rental Duration

• Weekly and weekend rentals are often cheaper than daily rates.

Rate overview:

• Daily rate: 1–4 days
• Weekly rate: 5–27 days
• Weekend rate: Friday 12:00 – Monday 09:00
• Extended weekend: Thursday 12:00 – Tuesday 09:00 (max. 4 days)
• Long-term rental: from 28 days

d) Vehicle Choice

• Prices vary depending on vehicle size, equipment, and class.
• Early booking usually secures better prices during high demand.
• Prepaid rate: Paying in advance can offer a lower price; free cancellation is not included.

e) Protection Options and Extras

• Protection options (optional): Full insurance, theft protection, mobility service, tyre and windscreen protection
• Other extras: Guaranteed navigation system, additional driver, child/booster seats, automatic transmission.
• Note: All protection options and extras can be selected online during booking or at the station. Changes are not possible after the rental contract is completed.

Travel Options for UK hires:

• Traveling to Mainland Europe (country restrictions apply), Guernsey, Jersey and the Isle of White - for non luxury cars only. The fee is GBP 42 per day, with a minimum of GBP 300 per rental.
• Island Hopper option to visit all other British Isles and the Republic of Ireland available for all vehicle types. The Fee per rental is 45.00 GBP.
• Please check our rental conditions for further Mainland Europe territory restriction information or contact our Customer Service Support Team on WhatsApp or Chat to add travel options.

f) Young Drivers / Country-Specific Rental Conditions

• In some countries including the UK, a young driver fee.
• Please check the rental conditions for the respective country for detailed information.

2. During the Rental

• During the rental, you pay fuel or charging costs (for electric vehicles) yourself.
• Any congestion zones, toll or road fees for bridges, tunnels, or other routes are also your responsibility.

3. After the Rental

• Refuelling and Charging Service:
• Vehicles are handed over with a full tank (Full – Full).
• Please return the vehicle fully refuelled or recharged – unless you booked the refuelling or charging service.

Included Mileage: 

• For limited mileage bookings, any additional kilometres will be charged at return.

Traffic Violations: 

• You are liable for any fines or penalties incurred.

Vehicle Damage: 

• Without booked protection packages, you are responsible for any damage.
• Recommendation: Full insurance without excess for maximum coverage.

Planning a trip or a special occasion? With SIXT, you can reserve your rental car quickly and easily online or via the app. This way, you always have a clear overview of prices, availability and options – so you can start your journey fully prepared.

How to reserve your rental car

Step 1: Choose your pick-up location and rental period

• Enter your pick-up and return location as well as date and time in the booking form on our website or in the app.
• Booking at a station is also possible, but online or via the app is the fastest and most convenient option.

Step 2: Select your vehicle

• Choose from a wide range of vehicle categories – from compact cars to SUVs.
• The internationally standardised ACRISS code helps you compare vehicle features more easily.

Step 3: Select your rate and price

• Once you enter your details, the best available online rate is automatically displayed.
• Weekly and weekend rates are included directly.

Your advantages when booking online:

• Instant confirmation with real-time availability
• Attractive online prices
• Transparent price overview including all fees

Step 4: Add extras

• Enhance your booking with extras such as a navigation system, additional driver or protection options – for your journey with SIXT.

Step 5: Enter personal details and payment

• Enter the driver details and select your preferred payment method.
• The payment method holder must be registered as the main driver in the rental agreement.
• Additional drivers can be added.

Step 6: Complete your booking

• Once completed, you will receive your reservation confirmation.
• You can easily modify or cancel your booking online or via the app.

Step 7: Pick up your vehicle

• Collect your vehicle at the agreed time.
• Please bring all required documents with you.
• Our team will be happy to assist you on site.

Important information about your reservation

Advance booking time:

• For certain vehicle categories (e.g. convertibles), a booking period of up to 24 hours in advance may be required.

Rental duration:

• One rental day equals 24 hours.
• Special rates apply only to the booked rental period.

Fuel policy:

• Vehicles are provided with a full tank.
• Please return the vehicle fully refuelled.
• Fuel costs are not included in the rental price.

Pricing:

• Prices are only binding once the booking is completed.
• They may vary depending on availability.

Would you like to use a SIXT voucher? You can easily redeem it on your next booking – all the important information at a glance.

What conditions apply when using a SIXT voucher?

• The reservation must be made on our Flexi “Pay Later” rate – prepaid bookings are not eligible.
• Vouchers can only be used for new bookings.
• Applying a voucher to an existing or past booking is not possible.
• Vouchers are valid in selected countries: UK, Germany, Austria, Switzerland, France, Italy, Spain, Belgium, Netherlands, Luxembourg, USA & Canada. Your voucher will be created for use in one of these countries.
• The general SIXT terms and conditions for voucher bookings apply.
• The rental must be completed before the voucher expires.

How do I redeem my voucher?

Redeeming your voucher online or via the app is simple:

1. Select your rental period, pick-up location in the country the voucher is registered for, and vehicle category.
2. Choose “Pay Later” as the payment option.
3. Add any extras or protection options if required.
4. Enter your personal details.
5. Go to the “Voucher and bonus program ” section.
6. Enter your voucher number and click “Redeem voucher”.
7. Complete your booking.

1. How to book a car / Get a offer

You can quickly and easily get a quotation and make a reservation online at www.sixt.co.uk or via our app. Alternatively, you can conveniently get in touch with our team via Chat or WhatsApp. Of course, you can also complete your booking directly at one of our numerous SIXT locations.

2. Benefits of online booking

Booking online provides real-time availability, attractive internet prices, and transparent costs – making your car rental fast, convenient, and reliable.

3. Finding the best rate

After entering your reservation details, we automatically calculate the best online rental price for you, including special weekend or weekly rates.

4. Adding additional drivers

The person whose payment method is used is considered the main driver. Additional drivers can be added at pickup for an extra fee. Further information can be found in our rental information.

5. Inclusions / Fuel

Your vehicle is provided with a full tank. Fuel costs are charged separately at the end of the rental.

6. ACRISS code / Vehicle class

Each vehicle has a 4-letter ACRISS code (e.g., CDAR) which denotes its class and equipment features, based on an internationally recognized system.

7. Rental duration

A standard rental day lasts 24 hours. Special rates apply for deviations or extended rentals.

8. Rental terms and conditions

For full, country-specific rental information, including terms and conditions, please refer to our rental information.

SIXT offers different rates to suit your individual travel plans. With the Flexi rate, you enjoy maximum flexibility and pay conveniently at vehicle pickup. The Prepaid ("Pay Now") rate is ideal for fixed plans and allows immediate online payment at an attractive price.

How does the Flexi rate work at SIXT?

• Payment is made at vehicle pickup; for selected categories, payment without a credit card may also be possible.
• Free cancellation at any time before pickup.
• Accepted payment methods: all major international credit cards, and in some countries VPay and Maestro. See the rental information for the exact accepted payment methods per country.
• Cash payment is not possible.

How does the Prepaid rate work at SIXT?

• Immediate online payment at booking with credit card or PayPal.
• Driver and payment details are fixed at the time of booking and cannot be changed afterwards.
• No refund for late pickup or early return.
• Cancellations before the scheduled pickup time are possible; see rental terms for detailed conditions.
• Switching from Prepaid to Flexi rate is not possible.
• No-show: If the vehicle is not collected, the rental price on the booking confirmation is fully payable. The SIXT reservation remains valid until the scheduled return time.

What should I know about wholesaler bookings?

• Modifications or cancellations must be handled exclusively through the wholesaler.
• SIXT cannot make direct changes to bookings made via a broker.

Note:

• Prepaid bookings are particularly suitable for fixed travel plans.
• Flexi rate offers maximum flexibility and payment at vehicle pickup.