How does SIXT digital check-in work?

With SIXT Digital Check-in, you can pick up your vehicle quickly and contactless – even outside opening hours. You verify yourself online in advance, receive your PIN by email and collect the key directly from the key box at your branch.

Before your trip: verify online

Open sixt.co.uk/check-in/
Upload your driving licence (front and back)
Upload a selfie
SIXT will check your documents within minutes

Tips for good photos:

Take the photo in good light (daylight, no harsh shadows or reflections)
Place the document flat – don't hold it in your hand
All four corners and all details must be fully visible
For the selfie: look straight into the camera, evenly lit, no sunglasses or hat

On the day of pick-up

Receive your PIN by email – around 1 hour before pick-up time
Go to the key box at your SIXT branch
Enter your PIN and take out the key
The digital rental agreement is created automatically when you take the key – you can drive off straight away

Where it's available

Available at many branches in Germany and across the Corporate countries – the number is growing every month. You'll see whether your pick-up is via key box in your booking confirmation, under the note "Your key will be available via self-pickup".

Next step

Upload your documents in advance at sixt.co.uk/check-in/.

Still need help? Find our contact options below.

This article helps with damage that was already present at pick-up. Did new damage or an accident happen during your rental? To find out how to proceed, see the article "What should I do if there’s parking damage on my SIXT hire car?" and "What should I do after an accident in my SIXT hire car?"

First, check which damage is already recorded — you'll find it in your rental agreement, which we sent you by email, or in your SIXT account under your booking (website or app).

Is the damage already listed?

Then everything is documented — there's nothing more you need to do. Please report any damage that is not listed there, no matter how small it may seem.

The damage isn't listed and you picked up your rental car less than an hour ago?

Then report it right away — you have two options:

Via link: Right after you rent the car, you automatically receive a WhatsApp or SMS with a link. Simply tap it to add the missing damage.
Through your booking: Open your booking in the SIXT app or on the website and add the missing damage during the vehicle check.

In both cases, you'll be guided step by step through the report and the photos. Your details are assigned to your rental and reviewed by our team. During our opening hours, you can also speak to our staff at the branch directly.

The damage isn't listed and you picked up your rental car more than an hour ago?

Then no direct report is needed — simply document the damage for yourself:

Take clear photos of the affected area and of the vehicle from all four sides.
Also photograph the odometer reading.

Keep this documentation. If our damage team contacts you later about a possible charge, point out that the damage was already there at pick-up and share your photos with the team. The damage team will assess the case on that basis. As long as no one contacts you, there's nothing more you need to do.

Tip: Did you spot the damage while still on SIXT premises? If possible, photograph it with the SIXT parking lot in the background — this can help with any later clarification.

Please note: If you notice damage that affects your safety — for example to the tires, brakes, lights, or windshield — please contact our staff or our roadside assistance immediately and do not continue driving.

Still need help? Find our contact options below.

How does SIXT digital check-in work?

At the branch