Location: Sixt in Lanzarote is not located at the airport. You will need a transfer/shuttle. The Sixt’s staff comes and picks you up at the time specifically adjusted to your arrival. Same happens on the way back: after you return a car, one of the staff will drive you the terminal. So this is pretty easy.
Reception and Service: friendly, easy, fast and pleasant (e.g. Isabel). The most important for me – the employees of Sixt in Lanzarote are always reachable by phone.
Safety and security: the staff does everything they can during the pandemic: masks, sanitizers, etc…
Price: in comparison to some local shops Sixt maybe not the cheapest (not the most expensive either) car rental. One star off for prices in comparison to local shops, and possible additional charges (make sure you ask if anything extra included).
- The choice and quality of cars in relation to prices is very decent
- There are some very good deals online with Sixt – big savings
Conflict resolution: This specific location has an excellent management (Cristian). I had some issue with payments and misunderstanding with insurance, which was timely and professionally resolved.