I had the 2022 Bronco Sport for my vacation to New Jersey. I loved the SIXT car experience and how they are conviently placed at the airport versus the sixt at Orlando. I had a 3yr old and the space and safety was perfect
I picked up my Sixt+ rental on 6/27 and I was wowed by The Excellent costumer service! especially Iris!!! and all other staff there were friendly, they will do everything to make sure that your happy and everything moves smoothly
Great Job
Busy Summer Friday ! Fiona and Team were clear, friendly, and Efficient - Car was in excellent condition... and looking forward to making Sixt the rental car company of my choice !!
The car I rented was in solid shape overall. It did have two tires which reported issues but it wasn't enough to be a problem. The car had been side swiped before I had picked it up which was a little disappointing but the rest of the vehicle was in solid shape given the mileage. The Wireless Android Auto was a bit fussy to set up but once I got it working it worked pretty much flawlessly after. BMW has this quirky electronic gear shifter which takes a little getting used to. Also, if you don't want to deal with the car constantly turning off and on just set it in Sport Mode. Oh and I rented this at Newark Airport which was a bit of a pain to return the car to their lot as the signage was poor.
Wednesday, 6/22/22 1841hrs. Amazing service by manager on duty. Took care of our reservation in Las Vegas when flight was cancelled in Newark.
My wait time was 1 hour so normally this would be a 1 star review but I am giving a five star review for the customer service I received from Sharee C. and Luz P. … they handled a stressful day gracefully and with a smile and they turned what started out to be a terrible experience with Sixt into a very positive one when it was finally all said and done ... thank you Sharee and Luz ... if anyone at Sixt management is reading this you have two gems in these rental sales agents