At Sixt we strive to make sure our rules and restrictions are made as transparent as possible so that you can have peace of mind and avoid any unnecessary problems. If you're worried about age, driving licence requirements, or other restrictions, see a list of answers to our most frequently asked questions below. If we were unable to answer your question, feel free to contact our friendly customer service team here who will be happy to help.
In Great Britain, the following rules apply for the minimum age and possession of a driver's licence:
Please note that a driver CPC certificate/ card is required in case of commercial use of these vehicle groups. If you do not hold a British licence but wish to rent a COMN or CNMN please call to check for any restrictions.
We may elect, at our discretion, to pass your reservation of a vehicle to another business with whom we have a referral arrangement in place. If we do so, we act as agent for that other business. This means that when we pass your reservation over to that other business:
For an explanation of our vehicle groups, please visit our Fleet Guide.
All drivers (including any additional drivers) have to be in possession / have held a valid full driving licence for at least 12 months.
IMPORTANT – Further restrictions apply dependant on driver age and type of vehicle required. Please refer to the FAQ’s on ‘Rules and Regulations – Question 1 ‘How old do I need to be to drive a hire vehicle?’ for further information, just above this question. Non EU citizens can drive vehicles with up to a maximum of 9 seats (FVMR).
Sixt UK generally accepts a licence with up to 6 points valid on the document. This can vary depending on the endorsement code and young driver status. There are some codes that would prevent you from hiring from Sixt.
Please contact our Reservations team on +44(0) 8444 99 33 99 and a member of our team will be able to advise whether you can rent from us or not. If you have above 6 points or have a DD, DR or BA endorsement that is within less than 5 years you are not able to hire from us.
Please see the respective terms of rental for full details and other countries terms via our Rental Information page.
1. A Full / Valid Driver’s Licence for all named drivers. This may be 1 of the following:
2. Driver’s details of all Endorsements / Points = Since the 8th June 2015, in the form, of A DVLA Check Code (which replaces the paper paper part that was abolished on the 8th June 2015).
3. A credit card or Sixt Express card. The credit card must be in the name of the main driver.
Customers who are paying by debit card should also bring a recent (within the last 3 months) additional form of identification in addition to a passport such as an identity card, utility bill, recent council tax or tendency agreement, or bank statement. Driving licenses printed with non-Roman Alphabet (Arabic, Chinese, Japanese, Cyrillic etc.) must be complemented by an International driving licence.
4. A passport (mandatory for all customers with a Non-EU licence) or valid identity card (for proof of identity). Customers who hold a Sixt Express card do not require a passport.
5. Proof of address e.g. Utility bill, bank statements within the last 3 months.
No, since the 8th June 2015, the paper counterpart to the photo card driving licence will no longer be valid so will not need to be presented (unless you only have an old style paper licence issued before 1998).
The counter paper part licence showed a Driver’s points / endorsements. This has been replaced with a ‘DVLA Check Code’.The code lets you check your/a driver’s details including any endorsements.
You will need to produce this a ‘DVLA Check Code’ in replacement of the counter paper part though. To create such a code, you need to visit the DVLA website and input your –
The ‘DVLA Code’ will generate and be valid for now 21 days (originally it was for 72 hours). The Code can be redeemed/viewed just the once before the expiry date. Up to 5 codes can be generated within a 24 hour period (applicable for multiple rentals). Presenting this code to the member of Sixt staff allows them to check your driving entitlements and any endorsements.
Alternatively you may turn up with just your NI number and we/any of our corporate branches can obtain this for you subject to a fee. Please note that this is only applicable to holders of UK driving licenses. If we are unable to obtain this information online we may be able to check your details over the telephone.
Some offices do offer an out of hours pick up/drop off service. Please review the information available on the each specific branch page for clarification. You may find the list of our branches here.
All rentals are charged per 24 hours e.g. a 24-hour rental is one day, where a rental exceeds 24 hours an additional days charge will apply.
There are no late fees for returning the vehicle outside the time frame indicated on the rental agreement. However, charges may be incurred if the return time is made to fall outside of opening hour, where an out of hour’s fee may be enforced. Or, if the return of the vehicle falls into an extra 24-hour period, where an extra day will be charged.
To view our full terms and conditions please visit our Rental Information page.
A UK licence is generally accepted for rentals within the EU without an International Permit. Please see the respective terms of rental for the hiring country for full details via our Rental information page.
Sixt operates a strict non-smoking policy in all of our vehicles. We will enforce a special cleaning charge to the hirer, if a returned vehicle requires special treatment to remove any evidence of smoking.
No – Personal car insurance within the UK does not cover rental cars.
The hirer of the vehicle is solely responsible for any traffic offence fines and related administration fees incurred during their rental period.
Yes, they can but you must inform Sixt in advance and pay an additional driver's protection. The second driver must also provide their full driving licence for inspection before becoming a named driver on the rental.
Our core weekend prices for cars and minibuses start from 12:00 hrs on Friday to 09: 00 hrs on the following Monday. For commercial vehicles weekend prices start from the time that your pick-up location opens on Friday to 09: 00hrs on the following Monday.
Sixt UK does offer one-way rentals between selected locations within the UK. International one ways are not available from the UK. Please see the respective terms of rental for full details and other countries terms in our Rental Information page.
Before taking a vehicle overseas / cross border you must receive permission to take the vehicle out of the UK and the vehicle must be returned to the UK. Additional formalities and charges will be applied, as you must take out additional breakdown coverage and insurance. A foreign usage fee will also apply. This can easily be arranged for you - just contact the branch you are renting from in the UK, at least one week prior to the pickup date, and they will make the arrangements.
Cross Border Rentals are allowed to the following countries:
Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Liechtenstein, Luxembourg, Monaco, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland. In case of offence against Cross Border & Territorial Restrictions, all insurances lose their validity. Cross Border Rentals are not allowed with COMN, CNMN, Special Cars and commercial vehicles (Groups A, B, V, S, W, J, L, O, P). With all vehicles of Mercedes-Benz, Audi, BMW and Mitsubishi vehicles and trucks exceeding 7.5 tonnes gross weight it is not allowed to enter the following countries: Croatia, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Poland, Slovakia, Slovenia.
Please see Insurances and Conditions for detailed information.
Commercial vehicles (Groups A, B, S, and V, W) and minibuses (9 seats and above) are not allowed to go overseas. Please see Insurances and Conditions for detailed information. Where your rental is for a destination outside of the UK, please refer to the FAQs for that particular Country for relevant information.
Yes, but the refuelling cost will be charged to you at a rate significantly higher than the average pump price. If you do not believe you will have time to refuel or are unsure of the nearest fuel station we offer a pre-paid fuel option, which would most likely benefit you. By choosing the pre-paid fuel option, we would add a charge to your rental for the cost of a full tank of fuel at a price much closer to the average pump price, the vehicle can then be returned empty with the added piece of mind that you will not incur any additional fuelling costs.
It is the hirer’s responsibility to be aware of the driving laws in the country in which they are driving. For more information about driving in the UK and abroad, please visit our driving tips section and the RAC website.
Report this immediately to our Customer Service team on +44 (0) 344 4 993399
Sixt provides the relevant contact data via our key fobs, stickers in vehicles as well as on our rental agreements. Contact information will also be provided for European breakdown as long as Sixt have given authorisation for the vehicle to be taken abroad. If a vehicle is supplied by one of our Partners contact information for the breakdown will be available in the vehicle.
If paying by Credit Card one extension can be requested by calling the Customer Service team on +44 (0) 344 4 993399. For rentals paid by Debit Card, all extensions need to be requested by contacting the hiring branch.
Please note: The FAQs within this section refer only to England, Wales and Scotland. For rental FAQs within Northern Ireland or any other country outside of the UK, please refer to the rental information page and select your destination country within the drop-down menu.
Breakdown Assistance: Telephone Number: +44 (0) 344 4 993399
Please note there will be no service charge for calling this number, only landline cost applies.