Honolulu Airport CAR HIRE

Mahalo to Suzy! 🙏👍 she happily assisted me with switching vehicles during my stay on Oahu. I highly recommend SIXt to anyone who needs a rental vehicle in Hawaii.

Suzy was very helpful. I will definitely come back again and rent from Sixt. They have great customer service.

I was concerning booking Sixt with the reviews I found, but overall had a good experience and would recommend for the value.

We booked a convertible for a few days in Oahu. We arrived late and had a quick check in experience. When we got to the car, there was a considerable amount of small damaged spots (multiple dents, scratches on the trunk lid, etc). I went back to the counter (as advised by the check in agreement) to report the damage, but the agent said there was nothing he could do and to just take pictures of it. This was concerning, but a few hours after we left I got an email and it noted much of the damage (and more) was previously recorded. It would have been helpful to know this at check in and would have been reassuring that we wouldn’t get charged for preexisting damage.

The car was fine and we had a good trip. The return process was also quick and the agent offered to inspect and check the car in for us.

They asked me at the check-in counter how many people are traveling with me. The Lady automatically upgraded my reservation from BMW X3 to X7 at the same price. That was quite a relief because 5 passengers won’t fit with our luggages. That was an awesome customer service.

At pick area, Suzy took us to the car and we’re on our way in less than 10 minutes. When we returned the car, Suzy was there again and gave me direction to go back to the terminal. Again in less than 10 minutes. Very nice and convenient experience.

Our initial rental was not working for us as I am 6’5 tall and booked a luxury rental car to accommodate my height and the amount of luggage we had , I asked for a BMW unfortunately the car we got was not available and was placed in a very small Mercedes. Suzy accommodated us very quickly when we had to return the car due to the brakes shaking when coming to a stop. She was so kind and is a great asset to your company.. thanks Suzy!

When first checking, a kind lady help me with all the procedure and also recommended me a wonderful place for breakfast. Her smile made me feel welcome to Hawaii as it is my first time there.

At checking out, a kind lady named Suzy made the process of return quick and easy. Her smile and enthusiasm made my last day of Hawaii great as it ended nicely. I would totally recommend this car rental service as it has so many kind hearted people who are overachieving the customer service they are providing.