Madrid A. Suarez Airport CAR HIRE

Great experience. No issues with the car or the return process. Will definitely return.

My experience with this office of Sixth was flawless. Yhe car was good, the staff was very helpful and nice, just be aware that exiting the parking might not be hassle-free. Just push the call button.

I was a little nervous after reading some of these reviews, but we had the best rental experience of our lives with Rebecca at T4. She gave us a ton of recommendations for our destination, didn’t upsell us at all, and helped us find a much better car than we had rented originally. I highly recommend this agency for your rentals in Madrid!

I had an issue understanding my invoice but i got a prompt and satisfactory answer.

I have to say this is one of the best Rental Company on the market. We attended Spain and were in urgent need of a rental last minute due to a no show from another car rental company. In particular there was a staff member called Lourdes who helped us at 11:17 p.m. in getting us an emergency rental and did her best to get us on the road after a 2 hour no show with another company. Lourdes went over and beyond to assist us and made the booking at Terminal 4 Madrid seamless and had us in a bran new car in no time. She was extremely competent although new to the job she got everything spot on and had us on our way. Only for her we would have been stranded in Madrid over night. The car rental was fantastic the car was very comfortable, economical, and the make was Citren C 3. It used very little fuel for the amount of millege we did. We drive approximately 800 KM for the week we visited Madrid. Upon returning the Car for departure the dropping off was seamless again. A representative called Mano assisted us with dropping the car back and checking out. He walked around the car and checked to see all was in order. He was extremely polite and helpful to us and in fact he made our experience on return less stressful as he confirmed no damage to the car was recorded after our rental. I would highly recommend you take take out a Zero Exceess Policy when renting abroad. The piece of mind is fantastic and your fully covered if any idiot inadvertently scratches the car or any accident for that matter. Although the Zero Exceess is quite expensive it is far less stressful and your guaranteed your deposit back so long as you adhere to the full rental terms and not act in negligence. Sixt is a great car rental company. We intend to rent with them again in the future. Thank you Lourdes for saving us at such short notice and thank you Mano for checking us out very smoothly and granting our deposit back.

Not the slickest experience this time. Only one person at the desk and a queue of 4 which took 20 minutes until my turn. Then I was told the car I had pre-booked and pre-paid was not ready and would take another 20 minutes (no doubt to get from elsewhere). I wasn't too happy having to wait even longer (now Sunday night 9.40 pm) so asked for any car that was available. I did then get a plug in hybrid which would have been good if the charging lead for commercial charging stations was included - only the domestic two pin lead was provided no use on street. Car was ok otherwise (reduced range due to hybrid with no electric) and taking back at Malaga was hassle free.