(Translated by Google) I describe my experience with this rental (my first rental experience ever).
I decide to rent a car in Frankfurt and go all the way down to Munich to see the German castles. My journey includes more than 1000km and the return of the car to Munich.
I booked through the Autoeurope website which seemed to me the clearest on the rental conditions and the minimum requirements, after evaluating various offers based on the cost of the cars and the mileage I intended to travel (1200km in less than 4 days), I opted for a slightly more robust car and I chose an Opel Insigna (or as indicated, an equivalent car). I decide to go and collect the car one hour earlier than established as before the delivery of the car the operator briefly summarizes the type of contract and offers you additional insurance that you can include or not at your choice (glass insurance, etc ...). During the booking phase with Autoeurope I had already included the deductible that I recommend to everyone for peace of mind, the glass insurance and the full coverage of the vehicle, but I refused it. The operator also informs me that the car assigned to me is an Audi A3 SLine (moreover much superior to the Opel Insigna that I had chosen during the booking phase, both as a car and as accessories) and I accept. However, the contract is stipulated in less than 10 minutes and during which it is necessary to use only the credit card in the driver's name in order to block the deposit. I am provided with a copy of the contract printed on the receipt and a sheet that tells me where the Sixt garage is to collect the car (A garage 5 minutes walk from the central station in frankfurt, among other things a bit difficult to locate since the Sixt logo is not clearly visible). Upon arrival at the garage there is another operator who hands me the keys and shows me the car. Before driving it, I check it well to see if there are bumps / dents / scratches or any type of defect to avoid unpleasant surprises. Finding nothing, I decide to leave. During the whole trip the car did not show any signs of problems and I did not find any kind of difficulty in driving even at high speeds (in Germany there are many motorways without speed limits so it is also possible to push the accelerator, and with such a car travels very quietly). A stamp on the dashboard also indicates the maximum achievable speed of the mounted tires which in my case was 210 km / h. When returning the car it is better to anticipate a little earlier since you must first stop at a sixt point to find out where the garage is located and then you have to fill up the car before reaching the garage and returning the car. Upon delivery, an operator checked the entire machine (inside and out) to look for any damage / scratches / problems with the upholstery or warning lights on the panel, for about 5 minutes. After that, having found that there was no damage, he made me put a signature on a tablet, personally confirming that he had not found anything suspicious. After a while I get an email with a document certifying that there is no damage detected but also with a sentence that says that the final confirmation will take place after washing the car which could point out damage not visible before. This makes your nose turn up a bit but after 2 days I received a message from the bank confirming the cancellation of the deposit without any other emails from Sixt (from which I deduce that they did not find any problems even after washing). What can I say, a confirmation email would have been appreciated. However, the rental went well and I plan to choose it again in the future on future trips.
Descrivo la mia esperienza con questo noleggio (mia prima esperienza di noleggio in assoluto).
Decido di noleggiare l'auto a Francoforte e scendere tutta la germania fino a Monaco per poter vedere i castelli tedeschi. Il mio viaggio prevede più di 1000km e la riconsegna a Monaco dell'auto.
Ho prenotato tramite il sito Autoeurope che mi è sembrato il più chiaro sulle condizioni di noleggio ed i requisiti minimi, dopo aver valutato varie offerte in base al costo delle auto ed il kilometraggio che intendevo percorrere (1200km in meno di 4 giorni), ho optato per un auto un po piu robusta ed ho scelto una Opel Insigna (o come indicato, un'auto equivalente). Decido di andare a ritirare l'auto un'ora prima di quanto stabilito in quanto prima della consegna della vettura l'operatore ti riepiloga brevemente il tipo di contratto e ti offre delle assicurazioni addizionali che puoi includere o meno a tua scelta (assicurazioni cristalli, etc...). Io durante la fase di prenotazione con Autoeurope avevo già incluso la franchigia che consiglio a tutti per stare più tranquilli, l'assicurazione sui cristalli e la copertura completa del veicolo invece l'ho rifiutata. L'operatore mi comunica anche che l'auto a me assegnata è una Audi A3 SLine (peraltro molto superiore alla Opel Insigna che avevo scelto in fase di pr