Help Center
Get help with your bookings, picking up of vehicle, emergencies and more.
Making a booking
Book an airport transfer
Book an hourly ride
Ride Categories
Payment and Pricing
Promotions & Vouchers
Additional requests for your ride
Before the ride
Modify or cancel a ride
Driver Information
Handling flight changes
Payment Authorization
During the ride
Pickup
In-Ride Options
After the ride
Invoicing
Credit Card Charge
Lost Things
Rating
Loyalty Programs & Partner Benefits
Frequent Traveler Program
American Express Benefit
Driver Information
Learn how drivers are assigned, their skills, and how to contact them before your ride.
Driver Assignment
Driver Contact & Information
What language/s do the drivers speak?
SIXT
Help Center
Before the ride
Driver Information
Help
Terms & Conditions
Booking Conditions
Privacy Policy
Cookie Policy
Imprint
SIXT Group
Careers
Do not share or sell my personal information
Accessibility
© Sixt 2025