
Your driver will expect you at the scheduled pickup address.
Upon hotel pickup, your driver will meet you in the lobby or at the main entrance of the hotel.
If a flight number was provided, your driver will track your flight and wait for you behind the arrival gate. For a specific meeting point, indicate your preference in the NOTES TO DRIVER field.
In rare cases, a special meeting point may be required. You will receive further instructions via email in advance.
Please contact your driver as soon as you realize your delay so they can adjust accordingly. If free waiting time is exceeded, coordinate any additional waiting time with the driver. Short-term delays exceeding free waiting time cannot guarantee pickup.