What can I do if I'm unhappy with my SIXT ride?

Rating

Share your feedback and rate your driver or overall ride experience.

You can rate your ride and leave a comment after every journey — your feedback goes directly to our quality team and is acted on.

Leave a rating

  1. Open the SIXT App or visit the website after your ride
  2. Select the completed journey
  3. Leave a star rating and an optional comment

Contact our customer service team

If you'd like to raise a concern directly, e-mail our team at ride-customerservice@sixt.co.uk at any time. They'll look into your case and follow up with you.

Still need help? Find our contact options below.