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Payment Methods & Deposit FAQs - Sixt Car Hire FAQs

When hiring a car with Sixt, we offer you a selection of payment methods so you don't necessarily need a credit card to book your perfect rental car. Accordingly we would like to provide a clear explanation of how we calculate your deposit, when you can expect to be reimbursed for your deposit and more. Sixt accepts a wide range of payment methods to allow increased freedom and accessibility to our services.

Sixt Car Hire Payment Methods

Payment Methods


1. What payment methods are accepted by Sixt rent a car in the UK

  • All major credit cards: Visa, Mastercard, Eurocard, American Express and Diner's Club.
  • UK Debit cards: Visa Debit cards.

 

2. What is NOT accepted as a form of payment?

  •  Cash is not accepted at any Sixt branch
  •  Visa Electron (debit card) is not accepted
  •  Pre-paid cards e.g. pre-paid Mastercard

 

3. Can I pay using a non-UK Debit Card?

No, for pick-up in the UK, we only accept UK Debit Cards. Outside of the UK, please refer to that country's terms and conditions.

 

4. Can I book and pay for a vehicle for someone else?

No, the Card holder who is paying for the booking has to be the main driver, as this will be stated on the Rental Agreement. Please refer to the pre-paid terms and conditions.

 

 

Deposits & Approvals


5. How much car rental deposit do I have to pay?

  • For payment with Debit Cards: The minimum deposit of £250.00 plus the cost of the rental and all additional charges is required. The deposit amount is immediately debited from the cardholder's bank account and is held by us until the Rental Agreement is terminated and all rental charges are cleared.
  • For payment with Credit Cards: The minimum approval amount for credit cards is 150.00 GBP. The approval will be twice the estimated rental amount including all additional charges (e.g. add-ons). The amount is not immediately debited but held on the cardholder's bank account until the final rental charge amount has been debited. When the vehicle is returned, the invoiced amount will be charged to the credit card provided, unless you present another form of payment.

 

6. What is the difference between a deposit and approval?

An approval is an amount held on your credit card. Generally, the sum of double the total rental cost and shows as a pending transaction on your credit card.

Deposits are taken from Debit cards and is £250 along with the full rental cost and will be reimbursed following completion of the hire.

 

7. How long does it take for my deposit / approval to reach my account?

Please allow up to 10 working days for the funds to clear and become available in your account.

 

 

Pre-Pay Tariff


8. Can I pay for my Sixt rental in advance?

Yes, Sixt offers a pre-pay tariff as well as a flexible pay-on-arrival tariff. When paying in advance, the price is cheaper, but please be advised that fees may apply to cancelling or amending pre-paid bookings.



9. What if I want to cancel my reservation?

You can easily cancel or change your booking by visiting the MySixt Customer Portal or by calling our reservations team via +44 (0) 8444 99 33 99.

 

 

 

Luxury Cars & Special Vehicles

 

10. What do I need to provide for renting a luxury or special vehicle?

For luxury cars, payment must be made using a major credit card only. Debit cards are not accepted. These are car models that are not within the following groups: E***, C***, I***, S*** and F***.

Extraordinary cars in the group X*** require a credit card approval of 5000.00 GBP. 

 

 

 

Company Credit Cards

 

11. Can I pay for a reservation using a company credit card?

Yes, we offer Sixt Trade. For more information please visit this link about renting a car with a company credit card.

 

 

 

Please note: The FAQs within this section refer only to England, Wales and Scotland. For rental FAQs within Northern Ireland or any other country outside of the UK, please refer to the rental information page and select your destination country within the drop-down menu.

 

Breakdown Assistance: Telephone Number: +44 (0) 344 4 993399

Please note there will be no service charge for calling this number, only landline cost applies.