Rental Information

Identification Requirements Depending on your country of permanent residence, we will require the following forms of identification from you at Vehicle pick-up. You must bring original proof of the required documents. Photocopies or other copies will not be accepted.

UK Residents Upon handover of the vehicle all drivers must present a full driving licence valid for the entire Rental Period. If the driving licence does not contain a photograph of driver, then an additional proof of ID will be required in the form of a passport or National ID card. When the renter has been residing in the UK for more than one year, a UK driver's licence is mandatory. Non-UK Residents If you are living outside the United Kingdom, in addition to your driving licence, we require a passport or ID card which is valid for a period of at least 3 months beyond the end of the Rental Period. There can be no visa exemptions in the Passport for the period of 6 months before the end of the Rental Period.

Driving Licence Requirements You and all approved drivers must be in possession of a full, valid driving licence for at least one year. Furthermore, the following conditions apply depending on the issuing country of the driving licence. UK Driving Licences In addition to your licence, either a valid and up to date DVLA licence check code or a printed DVLA endorsement record must be provided for all Approved Drivers. A valid DVLA code or printed endorsement can be obtained from the DVLA website (www.gov.uk/view-driving-licence). For the validity of the code, please refer to the DVLA guidelines. The maximum number of points on the licence is 8. However, some endorsements on your licence may restrict your ability to drive the vehicle, even if you have 8 or less points on your licence. If you or any other driver have any endorsements on your licence, please contact our call centre on 08444 99 33 99 to check if you qualify to drive. EU Driving Licences Valid driving licences of all EU countries are accepted in the UK without further preconditions. All Other Licences Driver's license printed with non Roman Alphabet (Arabic, Chinese, Japanese, Cyrillic etc) must be complemented by an international driver's licence. For driver's licenses from countries not part of the international driver's license treaty an official translation is required. Sixt supports Chinese customers with the necessary translations via Sixt WeChat Account or via following link: Link . This or any other kind of valid translation of the driving license can only be accepted if accompanied by the original driving license. Indian driving licences will require an International Driving Permit if the original licence does not contain a small electronic chip on the front of the card. For all non-European licence holders, it is the responsibility of the renter to check whether an international Driving Permit is required.

Certain regulations apply related to minimum age and possession of driver's license which can be found during the booking process depending on the booked vehicle.

In Great Britain, the following rules apply for the minimum age and possession of a driver's licence:

A young driver surcharge applies for drivers under 28 years.

The following methods of payment are accepted by Sixt in the UK. Any method of payment that is not mentioned below cannot be accepted.

All methods of payment must be valid at the time of rental. The expiry date must be more than one month greater than the rental return date.

All credit/debit cards must be in the main renter's name.

Credit and debit cards are accepted by American Express, Visa, Mastercard, Diner's Club, JCB, Discovery Card, Maestro as well as Airplus and Digital Wallet.

Only debit cards which are issued in the country to which the cardholder resides will be accepted.

PayPal is accepted for prepaid bookings at selected locations. The use of PayPal and the PayPal website is subject to the applicable PayPal terms and conditions. A credit or debit card must be presented on pick-up of the vehicle to make a security deposit. The renter must be the PayPal account holder.

Apple Digital wallet is accepted for Prepaid bookings, and Digital checkout at selected locations. Debit cards or prepaid cards cannot be used for payments via Apple Pay. The use of Apple Pay is subject to the applicable Apple terms and conditions. At pick up of the vehicle customers must either present a credit or debit card or use Apple Pay (if available) at the counter to make a security deposit.

Sixt CarExpress Servicecard (Advantage Circle) is only accepted in combination with a valid means of payment.

Vouchers For any voucher bookings, you need to present the original valid voucher. Along with the voucher, we will require your own credit card for any charges that are not covered by the voucher.

Credit Card and Debit Card Approvals The approval amount is not immediately debited but held on the cardholder's bank account until the final rental charge amount has been paid to us. When the Vehicle is returned, the invoiced amount will be charged to the credit card provided, unless you present another form of payment.

As security, the means of payment is debited with a deposit amount (rental amount + GBP 200).

Please note, that payments with credit card may require the PIN of the credit card.

Cancellation or modification of the booking is possible free of charge up to the pick-up time shown in the current reservation. In the event of non-collection of the booked vehicle within one hour of the agreed time without prior cancellation (no-show), a fee of GBP 69 will be charged. However, the no-show fee is never higher than the current reservation amount.

When booking at a prepaid rate, the payment will be charged along with the total rental price (incl. booked extras and charges) prior to the rental. The renter must be the owner of the indicated payment card. The named driver and the method of payment shall be finalised at the time of reservation and cannot be changed afterwards. The confirmed card should be valid and available for presentation on collection of the vehicle. All extra costs that occur during the car rental will be charged to this credit card. The maximum rental period for a booking at the prepaid rate is 27 days. A refund shall not be issued for non-collection, vehicle being collected late or returned early.

A prepaid booking can be changed up to one hour before the start of the rental (depending on availability). There will be a booking modification fee of GBP 29.99 plus any difference between the original rate and the newly applicable rate. Any changes made to a prepaid reservation may impact the rental rate. Any payment already made towards the rental will not be refunded; nor shall any differential amount be refunded if this alteration leads to a lesser rental cost. A change from a prepaid rate to a non-prepaid rate is not possible.

A booking can be cancelled before the start of the rental. In the event of a cancellation, a cancellation fee will be charged to the rental advance payment already made, depending on the time of the cancellation. Cancellation fees will in no case exceed the total amount paid in advance. Cancellations prior to the scheduled start of the rental period will incur a cancellation fee of GBP 99. Any remaining prepaid amount in excess of GBP 99 will be refunded.

Cancellations or changes made within 24 hours of booking can be completed free of charge, provided the scheduled pick-up time is more than 48 hours away.

Rebookings and cancellations can be made online or in writing: Sixt rent a car Keypoint High Street 17-23 Slough, SL1 1DY E-Mail: reservations@sixt.com

Insurance coverage for the vehicle rented includes Third Party Liability. This protection provides cover for claims made against you in the event of the death or injury to the other party in an accident (unlimited liability). It also provides cover for damage to their property (up to 5,000,000 GBP). The hirer, as the main driver, will be responsible for any costs in excess of this in relation to third party damage.

Excluded from the insurance is the use of the vehicle for the transport of dangerous goods. All protection as part of the rental contract will become void, in particular, if an unauthorized driver has used the vehicle or if the driver of the vehicle does not possess the required driver's licence at the time of the event giving rise to claim. Special conditions apply to the terms of our third party insurance for anyone whose primary occupation is a Restricted Profession. The professions include, professional sports people, professional actors, musicians, TV personalities and/or Royalties. Please see the Terms & Conditions for further information.

Loss Damage Waiver removes the driver's responsibility to a part of the vehicle in case of damage or theft. Dependent upon your booking rate, the Loss Damage Waiver will either be included or will be available to include additionally.

If loss damage waiver (incl. theft protection) is accepted, the customer is only responsible for the following amounts: GBP 1,700.00. In addition, a reduction of the deductible is possible. You are only responsible for the damage to the vehicle up to the amount of the excess plus an administration fee, each time you damage the vehicle.

In the event of willful or grossly negligent damage caused, a claim on the agreed fully comprehensive cover (incl. theft cover) can be reduced or lapsed.

If no Loss Damage Waiver (incl. theft cover) has been arranged, the leaser is responsible for all damage to the car not proven to be caused by a third party, and shall be liable for up to the full value of the vehicle.

By selecting interior protection, liability can be reduced to a deductible of GBP 150 if the vehicle interior is soiled or damaged.

The tyre and glass protection waives your responsibility in the event of damages to the tyres, windscreen, side windows, rear-window or mirror glass with a deductible of GBP 0.00.

If the protection is not accepted, the customer will be held liable for the full extent of the damage.

The roadside protection is an extended breakdown protection during the rental and protects you at home against high service and repair costs for the following incidents caused by you: Key locked inside the vehicle, loss of keys, getting stuck, jump start in the event of an empty battery and breakdown due to lack of fuel or electricity.

All services may only be ordered by a direct claim with Sixt 24-hour Roadside Assistance. They shall also determine the type and extent of service required to ensure the renter stays mobile. If any damage to the rental vehicle occurs which is not covered by Sixt within the scope of the Roadside Protection, the renter is liable for such damage.

Commercial vehicles are not allowed to go to Mainland Europe.

In case of offence against cross border and territorial restrictions all insurances lose their validity.

The UK Island Hopper Fee authorises for trips to the British Isles. The UK Island Hopper includes 24/7 breakdown assistance. Trips to Guernsey, Jersey and the Isle of Man are not covered.

The UK Island Hopper Fee is available for all vehicles.

If the desired one-way rental is possible, respective charges may apply.

In the case of unannounced and unauthorised one-way rentals, we reserve the right to charge an additional fee.

International one-way rentals are not allowed.

A charge is levied for the additional driver, whose details are noted in the lease only if the additional driver presents a valid driver's license.

Baby seats, child seats and booster seats for children are guaranteed to be available if a booking is made.

If a booking is not made, this is dependent on availability.

If the vehicle has not been returned in a completely refuelled state, and if you have not booked the "Erste Tankfüllung/ Batterieladung" (Prepaid fuel/Prepaid charge) or "Fuelling/Charging service" extras, Sixt will charge you the fees in accordance with the tariffs applicable upon rental, for the fuelling of the vehicle and for fuel. The respectively valid tariffs are available at the Sixt branches.

Alternatively, you may purchase a full tank of fuel at the time of rental at a price that is competitive with local fuel stations and return the tank empty. No refunds will be given for unused fuel.

Fuelling/Charging service: Subject to availability at the respective branch, you can book our "Fuelling/Charging service" at the specified price and thereby return the vehicle without a full fuel tank. In this case, you will only be charged for the subsequently fuelled litres of fuel at comparable fuel station prices, in addition to the above-mentioned fee.

For commercial vehicles fitted with an AdBlue® tank, there will be a service fee based on the number of miles driven. This service fee will be charged at £0.01 per mile.

Surcharge personal address For delivery to or collection from an address that is not an official company location of the customer (e.g. private or hotel address), a surcharge of 12.00 GBP will be levied in addition to the collection/delivery fee. If applicable, the fee is not yet due at the time of reservation, but only at the start of the rental.

A premium location fee occurs for rentals at airport and train stations.

Out of opening hours service is available at selected stations. In this case, an additional charge applies for the provision of the service.

There will be a road tax, which is included in the rent.

There are some cities in the UK, for example London and Durham, that charge congestion fees for driving in and through them. The renter is responsible for checking the congestion terms and is liable for the payment of such fees. For rentals commencing from a branch within a Congestion Zone, the Congestion Charge will automatically be applied to the rental agreement to cover the first day of hire. You will remain liable for the payment of congestion fees for any other additional days. In case of non or late payment, additional fees may be incurred which the renter will be liable for. An administration fee of 40.00 GBP will apply for every transaction handled by Sixt.

The renter is liable for the payment of all charges, penalties and fines incurred in connection with the use of the vehicle. Payment of Toll fees are also in the responsibility of the driver. Drivers will be liable to pay all penalties/fines related to late, or nonpayment of a traffic offence. An administration fee of 40.00 GBP will apply for every transaction handled by Sixt.

As a flexible mobility partner, we adapt to your plans subject to availability. Please inform us of any changes to your plans during the rental period by calling +44 (0)844 499 3399 or directly at one of our numerous branches. As far as possible for us, we will adjust the rental agreement with the help of our staff. In addition to fees arising from the modification (e.g. extra days / different return location), we charge a handling fee of GBP 5.00 per modification process for changes made to the return date, return time or return location. Alternatively, you have the option to waive the handling fee for rental changes at your SIXT station when picking up the rental car for a service fee of GBP 3.00. If you do not inform us of your intended rental changes, the following service fees will be charged:

If you return your vehicle before the end of the agreed rental period, we will charge the rental price in accordance with the rental agreement. If the vehicle is returned more than two days before the end of the agreed rental period, you will receive a partial discount for the unused rental days.

When booking at a prepaid rate, a refund shall not be issued for returned early. For further information please refer to the section Prepaid Tariff - Pay now.

If you return the vehicle later than agreed in the rental agreement, extra days or additional hours may be charged due to the rental extension. If you do not inform us about the rental extension, we will charge an additional service fee of max. GBP 28.80 for the Flexi Return service.

If you return the vehicle to a station other than that agreed in the rental contract, the Flexi Return location will incur a service fee of max. GBP 39.98 if we have not been informed of the changes to the rental contract in advance.

All rates are inclusive of VAT (if VAT incurs). For corporate customers with individual agreements alternative prices and regulations can apply.