IN OUR BRANCHES
SIXT FASTLANE –
FAST & CONTACTLESS
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- SIXT PREMIUM CLEANING STANDARD
- OUR CURRENT HYGIENE MEASURES
- RELIABLE AND FLEXIBLE BOOKINGS
- FAQS AND CONTACT DETAILS
SIXT PREMIUM CLEANING STANDARD
Our promise to you: every vehicle goes through the SIXT Premium Cleaning Standard. This is a multi-stage cleaning process based on recommendations from the WHO. We use the latest cleaning products and disinfectants to reduce the risk of germ transmission to a minimum.
GENERAL INSPECTION OF VEHICLE
- Perform vehicle inspection
- Inspect interior
CLEANING OF THE VEHICLE INTERIOR
- Remove trash and lost/found items
- Vacuum interior front seat area
- Vacuum interior rear seat area
- Clean window interiors
- Vacuum trunk
CLEANING OF VEHICLE EXTERIOR
- Wiper fluid check and replenishment
- Wash exterior of the vehicle
- Perform quality check
DEEP CLEANING OF COMMON TOUCHPOINTS
- Steering wheels
- Hand grips
- Radio dials
- Center consoles
- Door handles – inside and outside
Hygiene measures in our branches
To minimize virus transmission in our branches, we provide hygiene products and have introduced intensive cleaning processes. We follow the recommendations of the WHO:
- Plexiglass counter screens in all branches between customers and employees.
- All of our agents are wearing face masks to protect themselves as well as customers. We also require that customers wear a face covering inside all SIXT USA branches.
- Increased frequency of cleaning in the branches.
- Strict codes of conduct for employees based on already high hygiene standards.
- Limiting the number of employees and customers in the station.
Flexibility with your reservation!
Stay flexible with SIXT with easy reservation changes until May 31, 2021.
SIXT offers you full flexibility so that you can stay mobile and make your travel plans with confidence. Bookings made with the “Pay online” option can be changed for only $0.01. Bookings made with the “Pay later” option can be changed free of charge at anytime.
EVERYTHING ABOUT YOUR RESERVATION
You can find all information related to your reservation, change or rebook where necessary and use many other services SIXT offers you to have a safe and flexible experience here.
SIXT FASTLANE – FAST & CONTACTLESS
Sixt Fastlane is a contactless travel experience. You can go directly to the rental car, open it with the app, and drive off. No waiting times and safe!
1. CHOOSE YOUR DESIRED VEHICLE VIA THE APP
Options available from 30 minutes prior to rental start*. Push messages from the app must be activated!
2. GO DIRECTLY TO YOUR RENTAL CAR
No waiting at the counter. The SIXT app guides you to the location of your vehicle.
3. OPEN YOUR CAR VIA THE APP
The rental agreement is created at the same time. Activate your Bluetooth and mobile phone connection! The vehicle key is in the glove compartment.
FAQs and Contact Details
Would you like to know if the SIXT branches are open?
Our SIXT branch network remains available for you. There may be local restrictions in some severely affected coronavirus areas. In these locations, we had to adjust our opening hours due to stricter government regulations.
All information related to our SIXT branches and opening hours can be found directly on our website by using our reservation tool.
You have joined SIXT+ and want to know if you can pick up your car?
We support the measures taken by the government to restrict contact and it is allowed for you to pick up your car. This means that you can go to a SIXT station during the current lockdown and pick up your vehicle there.
DO YOU NEED FURTHER ASSISTANCE?
Our customer service centers are currently experiencing an extraordinarily high number of customer requests. For this reason, we kindly ask you to contact us only if you have a reservation within the next 72 hours or need immediate assistance.
You can find all information related to your reservation and many other services such as how to amend or rebook if necessary here.