Help Centre
Get help with your bookings, picking up your vehicle, emergencies and more.
Search help topics

Charging/refuelling vehicle

Does the vehicle come with fuel? 


The vehicle will be provided with a full tank of fuel and must be returned full, otherwise our current refuelling charge will apply. 


How do I find out the fuel type of my rental vehicle? 


Normally, stickers are placed on to the fuel caps, to advise you of the fuel type. However, if this is not the case on your rental vehicle, please call +44 (0) 207 0188 246 before refuelling. If you believe you have refuelled the vehicle incorrectly, do not drive the vehicle, as this is likely to cause further damage, creating a greater cost to rectify. It is imperative that it is reported to us on the number above. Please be aware that the incorrect refuelling of our vehicles is excluded from your Excess, and the full amount may be charged to you. 

Was this answer helpful?
Yes, it was helpful
No, I still need help