Yes, one-way rentals are available at selected locations, allowing you to stay flexible during your trip.
Within the United Kingdom, you can return your vehicle to certain stations. International one-way rentals from the UK are currently not available.
Please note that a one-way fee may apply depending on the rental conditions. For more details, refer to the applicable rental terms.
How can I change the return station during my rental?
You can easily and conveniently adjust the return location during your ongoing rental via the app or online through “Manage Booking” in our self-service portal.
Can I return the vehicle outside of office hours?
Some offices do offer an out of hours pick up/drop off service. Please review the information available on the specific branch page for clarification. You may find the list of our UK branches here.
What if I return my rental vehicle late?
If you return your vehicle later than the time stated on the rental agreement, additional charges may occur.
Rentals can generally be extended up to 28 days after successful authorization. You can easily extend your rental via the app or through “Manage Booking” in our self-service portal.
If you need to extend your rental beyond 28 days, a new reservation and rental agreement is required. We recommend booking online to prepare everything in advance.
If the extension meets the above requirements but is not going through, check that the funds are available in your account. When this is not the issue, the vehicle may have reached its maximum rental period and needs to be defleeted. In this instance, you can make a new reservation and come into the branch.
When is an additional day charged?
All rentals are charged based on a 24-hour billing cycle.
Example 1: You pick up the vehicle at 12:00 PM on day one and return it at 12:00 PM on day two → only one day is charged.
Example 2: You return the vehicle at 1:00 PM → an additional day is charged.
This ensures that your billing remains clear and easy to follow.