Delay at Pickup

What should I do if I arrive late?

No problem – we will hold your rental car from the agreed pick-up time for up to one hour within our opening hours. If you arrive later than planned without notifying us, the vehicle may be rented out to another customer after this period.

Our tip: If it looks like your arrival will be delayed, please let us know briefly. This way, we can make sure your vehicle remains available for you.

If you are arriving by plane, we recommend taking advantage of our special service for air travelers. You can find more information here: Flight Delay