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Cancelling a reservation

How do I cancel my reservation? 


Cancellation can be made online.

 

What is the charge to cancel a reservation? 


A prepaid booking can be canceled before the start of the rental. In the event of a cancellation we will charge
  • 99 GBP inclusive tax when cancelling before pick-up - the cancellation fee will never exceed the total prepaid amount.
  • Full reservation amount when cancelling after scheduled pick-up. 

Pay on arrival cancellations may be made free of charge.

Note: For corporate customers with individual agreements alternative prices and regulations can apply. 

 

How much notice must I give to cancel a reservation? 


Cancellations can be made at any point prior to the start of the rental. Please note if a prepaid reservation is not cancelled prior to the start time and then not collected, the rental amount will still be charged to the customer in full. 
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