I could not have hoped for this to go any better, especially given the COVID situation (which was handled expertly and we felt very safe). Kane, Liz and another guy who greeted us at the entrance where amazing staff and gave one of the best customer service experiences I have ever had. The lady at the counter (I do think it was Liz but may have been mistaken there) was very polite, friendly, and made sure we were comfortable and had everything we needed. In fact, this was all way beyond my expectations to be honest.
I enjoyed a fantastic day driving in the Cairngorms, in a fantastic vehicle, the only downside is that I couldn't keep it at the end!
Would recommend this car hire company to anyone who wanted to enjoy a luxury and clean car with the best staff around.