I've rented twice in this station during the last year.
The first time - they gave us the exact model we booked - BMW 1. It was all OK, no problems during pick-up nor return.
The second time - we got a bit smaller car than we expected but we haven''t complained. It was Mercedes GLC hybrid, a great car for winter driving conditions.
All in all - the service was great. We topped up AdBlue (without prior notice) and got refunded after the return when we showed the receipt.
They are answering the phone (I wanted to return the car late at night the day before). 5/5