Cancun Car Hire from SIXT

Great experience with Sixt. The nice thing about them was that the third party liability insurance was included in the rate I booked at. They asked if I wanted to purchase additional insurance. When I said no they did not push the issue and did not try to upsell. There was no wait at the counter. Wait for the shuttle was also minimal.

Only negative is that the car was not new and it showed. Car had 55,000+ miles on it but I had no issues with it. They will take a large deposit on your card but you will get it back.

Victor was excellent. There are many fraudulent car rental places in the area. Despite the negative reviews, this is not one of them. We were treated well by professionals who went the extra mile. I would be suspicious of the wave of negative reviews here.

We were so anxious about renting a car after hearing and reading all these horror stories of customers being pressured into adding expensive insurance which is why I am leaving a review for this Sixt because our rental experience went as well as it could have and we are so grateful for it! We were contacted via whatsapp the day before to confirm our flight info but we had to call the office/message them on whatsapp when we got to the shuttle area and did not see a Sixt representative. They picked us up within 15 min of the call and then another group from a different terminal. The paperwork to get the car took maybe 30 minutes but the gentleman helping us was very nice. He did ask us briefly if we wanted to add the insurance coverage but he did not keep pushing it when we declined. We opted to prepay for gas because they charge at the same rate as the gas stations. We received the car with a full tank of gas therefore we had to pay for the full tank no matter how much we ended up using. Worth it for us to avoid the headache at the gas station and having to exchange for pesos for just this one transaction. They took photos of the car when we picked up. Just make sure they mark every dent/scratch when you pick up and to have both license plates intact when you drop off. This ended up being a good rental experience for us and we will use sixt in cancun again.

Shuttle service perfect: on time, in a brand new reconnazibile van

I rented a mid size car and I was given a brand new car (10kkm)

They didn’t push any insurance on me as I said I have my own coverage with my credit card

People at the Recommend it

Car rental places always get bad reviews so I'll leave a good review here for Sixt. They had good prices and didn't push any insurance on me. I said I had my own collision damage waiver and that was fine. They got me in and out quick and didn't make too much fuss about the inside of the car being clean. I cleaned it out but it wasn't spotless or anything. Note that you have to call for the shuttle so if your phone doesn't work in Mexico you'll have to get someone to help you at the airport.

Super professional our plane was delayed over 8 hours coming in didn't have no issues picking up the car our flight was also canceled going out so we needed the car and an additional day I want to say thank you to Angel for everything he did for us and took care of us for the time while we were down there we will definitely will be returning and we will see you soon in a couple of weeks don't hesitate to rent from this company great service car was clean there was no issues and even put us on to a new Taco spot as well