{"url":"ride/help-center/sections/frequent-traveler-program","pageId":"ride_helpcenter_section_542","template":"/libraries/sixt/sitegen-plugin-helpcenter/src/templates/v2/HelpCenterSectionTemplate/HelpCenterSectionTemplate.tsx","data":{"pageSpecificConfiguration":{"hydra":{"acceptLanguage":["en-GB","en"],"countryAlpha2":"GB","countryAlpha3":"GBR","defaultCurrency":"GBP","domainCurrency":"GBP","langAlpha2":"en","langAlpha3":"eng","formats":{"time":"hh:mm","decimalSeperator":".","date":"DD/MM/YYYY","nameDate":"DD MMM","measureOfLength":"mi","hour12Format":true,"isFirstDaySunday":false},"homePageUrl":"/ride/","pageHyphenLocale":"en-GB","pageLocale":"en_GB","tenantId":"6","userCentricsId":"LHOLXat-d","pageId":"ride_helpcenter_section_542","hydraTranslations":{"Back":"Back","CarouselControls":"Slide controls","CarouselNextSlide":"Next slide","CarouselPause":"Pause carousel","CarouselPlay":"Play carousel","CarouselPrevSlide":"Previous slide","Close":"Close","getCarouselIndicatorButton":"Go to slide {{_1_}} of {{_2_}}"}},"chatbot":{"cognigyConfigUrl":{"prod":"https://endpoint-sixt.cognigy.cloud/8f4f5c6e068a88e905d25d6c74c4fdd1555263f7063a9aed00be5ad4e4a5e09e","stage":"https://endpoint-sixt.cognigy.cloud/3b3a6f4f53d092d219189e1cf3ef0c6c288722c695f23b7ebf0eee3c00393db2"},"alwaysShowChatbot":true},"customersettings":{"corporateLink":"https://corporate.sixt.com/en-gb/?utm_source=sixt.co.uk&utm_medium=referral","corporateSignUpLink":"/business/","privacyLink":"/privacy-policy/","tcLink":"/t-c/","accountBasePath":"/account","bookingProfileLink":"/account/#/profiles","listBookingsLink":"/account/#/bookings","loyaltyDetailsLink":"/account/#/loyalty-details","manageMyBookingLink":"/account/#/manage-my-booking-info","manageSubscriptionsLink":"/account/#/subscriptions","personalDataLink":"/account/#/account","openHelpCenterEntryPoint":true,"isManageBookingsHidden":true,"isManageSubscriptionsHidden":true,"rideHistoryLink":"/ride/app/gb/rides","enableSocialLogin":true,"enableLoyalty":true,"signupLink":"/services/#/signup","p100Header":true,"helpCenterLink":"/ride/help-center","registrationSource":"ride","fir":42,"servicesBasePath":"/services"},"helpcenter":{"helpCenterSearchPageLink":"/ride/help-center/search/","helpCenterHomeLink":"/ride/help-center/","rentalInformationLink":"/rental-information/","tcLink":"/t-c/","loyaltyLink":"/sixt-cards/","partnersLink":"https://www.sixt.com/sixt-partners/","bookingType":"ride","useHelpCenterRedesign":true,"customerSupportPhone":"+442070188233","plusSupportPhone":"+44(0)2070188233","plusSupportEmail":"plus-uk@sixt.com","sectionName":"Frequent Traveler Program","categoryName":"Loyalty Programs & Partner Benefits"}},"enableStatsigSdk":true,"meta":{"title":"SIXT ride Help Center FAQs","description":"We’re here to help at every step of your SIXT ride—from booking to pickup with your driver—so you can enjoy a smooth experience.","entityIdRefs":[{"name":"locale","id":"en_GB"}],"pageId":"ride_helpcenter_section_542","noIndexNoFollow":false,"canonicalUrl":"https://www.sixt.co.uk/ride/help-center/sections/frequent-traveler-program/","splitTestVariation":"default","alternates":[{"url":"https://www.sixt.co.uk/ride/help-center/sections/frequent-traveler-program/","locale":"en_GB"}],"abVariation":"","hasCanonicalUrl":false,"locale":"en_GB","pageBuildId":"2026-04-27T19:51:59","pageVersion":"ada812a405d441e77af37129403dcb358eb5262c","isPreview":false},"thirdPartyKeys":{"instana":{"dev":"UNqZBRfKRlOV7aj-4hGL_A","stage":"UNqZBRfKRlOV7aj-4hGL_A","prod":"LRZPqrMVS1OBdVJmly5mmA"},"sourceDefense":{"prod":{"accountId":"f53de06e-703f-4d86-adfd-c25c30871685","siteId":"39315920-c083-4720-a4d5-ed8f1bee5649"},"internal":{"accountId":"f53de06e-703f-4d86-adfd-c25c30871685","siteId":"8158596c-8ef8-46d6-aa6f-5042d7083a30"}}},"productLine":"ride","gtmData":{"consentId":"GTM-NQBW5W7","unifiedId":"GTM-WG9TDF3J"},"legalFooter":{"links":[{"text":"Help","href":"https://www.sixt.com/ride/help-center/","shouldOpenInNewTab":false},{"text":"Terms & Conditions","href":"https://www.sixt.co.uk/ride/legal/terms/","shouldOpenInNewTab":false},{"text":"Booking Conditions","href":"https://www.sixt.co.uk/ride/legal/booking-conditions/","shouldOpenInNewTab":false},{"text":"Privacy Policy","href":"https://www.sixt.co.uk/ride/legal/data-privacy-policy/","shouldOpenInNewTab":false},{"text":"Cookie Policy","href":"https://www.sixt.co.uk/ride/legal/cookie-policy/","shouldOpenInNewTab":false},{"text":"Imprint","href":"https://www.sixt.co.uk/ride/legal/imprint/","shouldOpenInNewTab":false},{"text":"SIXT Group","href":"https://about.sixt.com/websites/sixt_cc/English/0/about-us.html","shouldOpenInNewTab":false},{"text":"Careers","href":"https://www.sixt.jobs/en?utm_source=sixt&utm_campaign=internal&utm_medium=sixt","shouldOpenInNewTab":false},{"text":"Do not share or sell my personal information","href":"onclick:cookie_settings","shouldOpenInNewTab":false},{"text":"Accessibility","href":"/404/","shouldOpenInNewTab":false}]},"isEmbedded":false,"drawerNavigation":{"headingTranslations":"SIXT Product Menu","ariaLabelOpen":"Open global navigation menu","ariaLabelClose":"Close global navigation menu","links":[{"text":"Rent","subtext":"","href":"/","isCurrent":false,"productLine":"rent-car"},{"text":"Share","subtext":"","href":"https://www.sixt.co.uk/share/?promo_name=ride_hp_referral_share&promo_creative=menu&promo_position=sixt.co.uk","isCurrent":false,"productLine":"share"},{"text":"Ride","subtext":"","href":"https://www.sixt.co.uk/ride/","isCurrent":true,"productLine":"ride"},{"text":"SIXT+","subtext":"","href":"https://www.sixt.co.uk/plus/?promo_name=ride_hp_referral_plus&promo_creative=menu&promo_position=sixt.co.uk","isCurrent":false,"productLine":"plus"},{"text":"Business","subtext":"","href":"https://corporate.sixt.com/en-gb/?utm_source=sixt.com&utm_medium=retail-website-referral&utm_campaign=GB_GB_btob_RIDE-BURGER-LP_ALL_GT_ENG&utm_content=Textlink-Menue&utm_term=b2b_ref","isCurrent":false,"productLine":"business"}]},"sixtNavigationFooter":{"navigation":[{"heading":"Become our partner","links":[{"href":"https://corporate.sixt.com/en-gb/sixt-ride/","text":"SIXT ride for business"},{"href":"https://www.sixt.com/ride/event-service/","text":"SIXT ride for events"},{"href":"https://www.sixt.com/ride/tsp/become-a-partner/","text":"Drive with us"}]},{"heading":"About us","links":[{"href":"https://about.sixt.com/websites/sixt_cc/English/0/about-us.html","text":"SIXT group"},{"href":"https://www.sixt.jobs","text":"Careers"},{"href":"https://drying-little-tears.org/en/","text":"Regine Sixt Children’s Aid Foundation"}]}],"socialMedia":[{"href":"https://twitter.com/SixtUK","text":"twitter","network":"twitter"},{"href":"https://www.instagram.com/sixt/","text":"instagram","network":"instagram"},{"href":"https://www.linkedin.com/company/sixt/?originalSubdomain=de","text":"linkedin","network":"linkedin"}],"mobileAppStoreLinks":[{"href":"https://sixt.go.link/ride?adj_t=f1ztwl6&adj_engagement_type=fallback_click&adj_deep_link=sixt%3A%2F%2Fwww.sixt.com%2Frent&adj_campaign=gb&adj_adgroup=sixtrent&adj_creative=footerAppStore","imageSource":"/shared/icons/store-badges/app_store_black_en.svg","alt":"Download the latest version of the SIXT app from Apple App Store","width":120,"height":40},{"href":"https://sixt.go.link/ride?adj_t=f1ztwl6&adj_engagement_type=fallback_click&adj_deep_link=sixt%3A%2F%2Fwww.sixt.com%2Frent&adj_campaign=gb&adj_adgroup=sixtrent&adj_creative=footerPlayStore&adj_fallback=https%3A%2F%2Fplay.google.com%2Fstore%2Fapps%2Fdetails%3Fid%3Dcom.sixt.reservation","imageSource":"/shared/icons/store-badges/google_play_en.svg","alt":"Download the latest version of the SIXT app from Google Play Store","width":135,"height":40}]},"alertBanner":null,"appLinks":[{"href":"https://sixt.go.link/ride?adj_t=f1ztwl6&adj_engagement_type=fallback_click&adj_deep_link=sixt%3A%2F%2Fwww.sixt.com%2Fride&adj_campaign=gb&adj_adgroup=sixtride&adj_creative=helpcenter","imageSource":"/shared/icons/store-badges/app_store_black_en.svg","alt":"Download the latest version of the SIXT app from Apple App Store","width":120,"height":40},{"href":"https://sixt.go.link/ride?adj_t=f1ztwl6&adj_engagement_type=fallback_click&adj_deep_link=sixt%3A%2F%2Fwww.sixt.com%2Fride&adj_campaign=gb&adj_adgroup=sixtride&adj_creative=helpcenter&adj_fallback=https%3A%2F%2Fplay.google.com%2Fstore%2Fapps%2Fdetails%3Fid%3Dcom.sixt.reservation","imageSource":"/shared/icons/store-badges/google_play_en.svg","alt":"Download the latest version of the SIXT app from Google Play Store","width":135,"height":40}],"ibe":null,"helpCenterTranslations":{"ShowMore":"Show more","ShowLess":"Show less","ReadMore":"Read more","ReadLess":"Read less","FaqSectionHeadline":"Help with other mobility services","HelpCenterSubline":"Get help with your bookings, picking up of vehicle, emergencies and more.","FeaturedArticles":"Featured articles","LearnMore":"Learn more","Breadcrumb":"Breadcrumb","PageLabelHome":"SIXT","PageLabelHelpCenter":"Help Center","PageLabelHelpCenterSearch":"Search results","HelpCenterSearchPageTitle":"Sixt Search | SIXT rent a car","HelpCenterSearchPageDescription":"Sixt Search | SIXT rent a car","BrowseByTopic":"Browse by SIXT ride topic","HelpCenterContactTitle":"Still need help?","HelpCenterContactSubtitle":"Contact our support team.","HelpCenterContactCall":"Call us","HelpCenterContactWhatsApp":"WhatsApp","HelpCenterHeroBannerTitle":"How can we help you?","HelpCenterPhoneDialogTitle":"CALL OUR SUPPORT TEAM","HelpCenterPhoneDialogDescription":"To assist you faster, please have:","HelpCenterPhoneDialogTip1":"your reservation or rental agreement number","HelpCenterPhoneDialogTip2":"a brief description of your request","HelpCenterPhoneDialogTip3":"any relevant documents or details","HelpCenterWhatsAppDialogTitle":"GET INSTANT HELP VIA WHATSAPP","HelpCenterWhatsAppDialogDescription":"To get help more quickly, include in your first message:","HelpCenterWhatsAppDialogTip1":"a detailed description of your request","HelpCenterWhatsAppDialogTip2":"any relevant documents or screenshots","HelpCenterWhatsAppDialogTip3":"any additional relevant information","HelpCenterWhatsAppDialogButton":"Open WhatsApp","HelpCenterReadArticle":"Read article","HelpCenterLiveChat":"Live Chat","BrowseAllArticlesPageTitle":"Browse all articles","BrowseAllArticlesPageDescription":"Browse all help center articles by category"},"heroSection":{"imageDesktop":"a07691ea-5554-403c-a911-9fc61ef4a40e.jpg","imageMobile":"8bbb8609-b786-40be-87a1-48f60aed1b22.jpg"},"breadcrumbs":{"label":"Breadcrumb","breadcrumbs":[{"text":"SIXT","href":"/ride/"},{"text":"Help Center","href":"/ride/help-center/"},{"text":"Loyalty Programs & Partner Benefits","href":"/ride/help-center/categories/loyalty-programs/"},{"text":"Frequent Traveler Program","href":"/404/"}]},"sectionId":"ride_helpcenter_section_542","navigationTree":{"categories":[{"id":"479","selectedIndex":null,"heading":{"id":"ride_helpcenter_category_479","text":"Making a booking","href":"/ride/help-center/categories/make-a-booking/"},"sections":[{"id":"ride_helpcenter_section_526","text":"Book an airport transfer","href":"/ride/help-center/sections/airport-transfer/"},{"id":"ride_helpcenter_section_527","text":"Book an hourly ride","href":"/ride/help-center/sections/hourly-bookings/"},{"id":"ride_helpcenter_section_528","text":"Ride Categories","href":"/ride/help-center/sections/ride-categories/"},{"id":"ride_helpcenter_section_529","text":"Payment and Pricing ","href":"/ride/help-center/sections/payment-pricing/"},{"id":"ride_helpcenter_section_530","text":"Promotions & Vouchers","href":"/ride/help-center/sections/promotions-vouchers/"},{"id":"ride_helpcenter_section_531","text":"Additional requests for your ride","href":"/ride/help-center/sections/additional-requests/"}],"icon":""},{"id":"480","selectedIndex":null,"heading":{"id":"ride_helpcenter_category_480","text":"Before the ride","href":"/ride/help-center/categories/before-ride/"},"sections":[{"id":"ride_helpcenter_section_532","text":"Modify or cancel a ride","href":"/ride/help-center/sections/modify-cancel-ride/"},{"id":"ride_helpcenter_section_533","text":"Driver Information","href":"/ride/help-center/sections/driver-information/"},{"id":"ride_helpcenter_section_534","text":"Handling flight changes","href":"/ride/help-center/sections/flight-change/"},{"id":"ride_helpcenter_section_535","text":"Payment Authorization","href":"/ride/help-center/sections/payment-before/"}],"icon":""},{"id":"481","selectedIndex":null,"heading":{"id":"ride_helpcenter_category_481","text":"During the ride","href":"/ride/help-center/categories/during-the-ride/"},"sections":[{"id":"ride_helpcenter_section_536","text":"Pickup ","href":"/ride/help-center/sections/pickup/"},{"id":"ride_helpcenter_section_537","text":"In-Ride Options","href":"/ride/help-center/sections/rules-during-ride/"}],"icon":""},{"id":"482","selectedIndex":null,"heading":{"id":"ride_helpcenter_category_482","text":"After the ride","href":"/ride/help-center/categories/after-ride/"},"sections":[{"id":"ride_helpcenter_section_538","text":"Invoicing","href":"/ride/help-center/sections/invoicing/"},{"id":"ride_helpcenter_section_539","text":"Credit Card Charge","href":"/ride/help-center/sections/credit-card-charge/"},{"id":"ride_helpcenter_section_540","text":"Lost Things","href":"/ride/help-center/sections/lost-things/"},{"id":"ride_helpcenter_section_541","text":"Rating","href":"/ride/help-center/sections/rating/"}],"icon":""},{"id":"483","selectedIndex":0,"heading":{"id":"ride_helpcenter_category_483","text":"Loyalty Programs & Partner Benefits","href":"/ride/help-center/categories/loyalty-programs/"},"sections":[{"id":"ride_helpcenter_section_542","text":"Frequent Traveler Program","href":"/ride/help-center/sections/frequent-traveler-program/"},{"id":"ride_helpcenter_section_543","text":"American Express Benefit","href":"/ride/help-center/sections/amex-benefit/"}],"icon":""}],"selectedIndex":4},"articleSection":{"heading":"Frequent Traveler Program","subheading":"Earn miles or points for your rides and link your traveler memberships to your SIXT account.","articles":[{"text":"Which frequent traveler program does SIXT ride partner with?","href":"/ride/help-center/articles/fqtp-general/","content":"Currently, you can earn miles and points for the following programs:\n<ul><li>Miles & More,</li><li>Asia Miles,</li><li>Singapore KrisFlyer,</li><li>China Eastern Airlines,</li><li>FlyVictor</li><li>and Virgin Atlantic.</li></ul>","actions":[]},{"text":"I have not received any points or miles for my ride yet!","href":"/ride/help-center/articles/fqtp-missing/","content":"Please note that the transfer of your frequent traveler points/miles may take up to six weeks to process to your frequent traveler membership account. The entitlement to points and miles expires after two months after the ride.","actions":[]},{"text":"How many points and miles can I collect per ride?","href":"/ride/help-center/articles/fqtp-count/","content":"For every successful ride in the premium category (BUSINESS, BUSINESS XL, FIRST) you will receive 3 miles / points per each Euro spent for the selected frequent traveler program. If your ride fare is in a different currency than Euro, your ride fare will be converted to Euro.<br><br><strong>Please note:</strong> Extra charges for additional mileage, waiting times or the actual riding time, which are added after the booking will not be included in the mileage / points credit calculation.","actions":[]},{"text":"How can I add my frequent traveler program membership?","href":"/ride/help-center/articles/add-fqtp/","content":"You can add your preferred frequent traveler program in the last step of your booking (under <strong>BOOKING OPTIONS</strong>). Simply select the frequent traveler program and add your membership ID. Please make sure that the name in your SIXT account is identical to the name of the member in the frequent traveler program. Only one frequent traveler program can be added per booking.","actions":[]},{"text":"Can I earn frequent traveler points and miles if I book for someone else?","href":"/ride/help-center/articles/fqtp-for-others/","content":"Miles and points are only credited to the travelling customer. Therefore, the name of the SIXT ride passenger must match the name of the member of the frequent traveler program. If there is a spelling mistake and the names do not match, no miles and points can be credited.","actions":[]}]}}}