{"url":"ride/help-center/sections/amex-benefit","pageId":"ride_helpcenter_section_543","template":"/libraries/sixt/sitegen-plugin-helpcenter/src/templates/v2/HelpCenterSectionTemplate/HelpCenterSectionTemplate.tsx","data":{"pageSpecificConfiguration":{"hydra":{"acceptLanguage":["en-GB","en"],"countryAlpha2":"GB","countryAlpha3":"GBR","defaultCurrency":"GBP","domainCurrency":"GBP","langAlpha2":"en","langAlpha3":"eng","formats":{"time":"hh:mm","decimalSeperator":".","date":"DD/MM/YYYY","nameDate":"DD MMM","measureOfLength":"mi","hour12Format":true,"isFirstDaySunday":false},"homePageUrl":"/ride/","pageHyphenLocale":"en-GB","pageLocale":"en_GB","tenantId":"6","userCentricsId":"LHOLXat-d","pageId":"ride_helpcenter_section_543","hydraTranslations":{"Back":"Back","CarouselControls":"Slide controls","CarouselNextSlide":"Next slide","CarouselPause":"Pause carousel","CarouselPlay":"Play carousel","CarouselPrevSlide":"Previous slide","Close":"Close","getCarouselIndicatorButton":"Go to slide {{_1_}} of {{_2_}}"}},"chatbot":{"cognigyConfigUrl":{"prod":"https://endpoint-sixt.cognigy.cloud/8f4f5c6e068a88e905d25d6c74c4fdd1555263f7063a9aed00be5ad4e4a5e09e","stage":"https://endpoint-sixt.cognigy.cloud/3b3a6f4f53d092d219189e1cf3ef0c6c288722c695f23b7ebf0eee3c00393db2"},"alwaysShowChatbot":true},"customersettings":{"corporateLink":"https://corporate.sixt.com/en-gb/?utm_source=sixt.co.uk&utm_medium=referral","corporateSignUpLink":"/business/","privacyLink":"/privacy-policy/","tcLink":"/t-c/","accountBasePath":"/account","bookingProfileLink":"/account/#/profiles","listBookingsLink":"/account/#/bookings","loyaltyDetailsLink":"/account/#/loyalty-details","manageMyBookingLink":"/account/#/manage-my-booking-info","manageSubscriptionsLink":"/account/#/subscriptions","personalDataLink":"/account/#/account","openHelpCenterEntryPoint":true,"isManageBookingsHidden":true,"isManageSubscriptionsHidden":true,"rideHistoryLink":"/ride/app/gb/rides","enableSocialLogin":true,"enableLoyalty":true,"signupLink":"/services/#/signup","p100Header":true,"helpCenterLink":"/ride/help-center","registrationSource":"ride","fir":42,"servicesBasePath":"/services"},"helpcenter":{"helpCenterSearchPageLink":"/ride/help-center/search/","helpCenterHomeLink":"/ride/help-center/","rentalInformationLink":"/rental-information/","tcLink":"/t-c/","loyaltyLink":"/sixt-cards/","partnersLink":"https://www.sixt.com/sixt-partners/","bookingType":"ride","useHelpCenterRedesign":true,"customerSupportPhone":"+442070188233","plusSupportPhone":"+44(0)2070188233","plusSupportEmail":"plus-uk@sixt.com","sectionName":"American Express Benefit","categoryName":"Loyalty Programs & Partner Benefits"}},"enableStatsigSdk":true,"meta":{"title":"SIXT ride Help Center FAQs","description":"We’re here to help at every step of your SIXT ride—from booking to pickup with your driver—so you can enjoy a smooth experience.","entityIdRefs":[{"name":"locale","id":"en_GB"}],"pageId":"ride_helpcenter_section_543","noIndexNoFollow":false,"canonicalUrl":"https://www.sixt.co.uk/ride/help-center/sections/amex-benefit/","splitTestVariation":"default","alternates":[{"url":"https://www.sixt.co.uk/ride/help-center/sections/amex-benefit/","locale":"en_GB"}],"abVariation":"","hasCanonicalUrl":false,"locale":"en_GB","pageBuildId":"2026-04-27T19:51:59","pageVersion":"ada812a405d441e77af37129403dcb358eb5262c","isPreview":false},"thirdPartyKeys":{"instana":{"dev":"UNqZBRfKRlOV7aj-4hGL_A","stage":"UNqZBRfKRlOV7aj-4hGL_A","prod":"LRZPqrMVS1OBdVJmly5mmA"},"sourceDefense":{"prod":{"accountId":"f53de06e-703f-4d86-adfd-c25c30871685","siteId":"39315920-c083-4720-a4d5-ed8f1bee5649"},"internal":{"accountId":"f53de06e-703f-4d86-adfd-c25c30871685","siteId":"8158596c-8ef8-46d6-aa6f-5042d7083a30"}}},"productLine":"ride","gtmData":{"consentId":"GTM-NQBW5W7","unifiedId":"GTM-WG9TDF3J"},"legalFooter":{"links":[{"text":"Help","href":"https://www.sixt.com/ride/help-center/","shouldOpenInNewTab":false},{"text":"Terms & Conditions","href":"https://www.sixt.co.uk/ride/legal/terms/","shouldOpenInNewTab":false},{"text":"Booking Conditions","href":"https://www.sixt.co.uk/ride/legal/booking-conditions/","shouldOpenInNewTab":false},{"text":"Privacy Policy","href":"https://www.sixt.co.uk/ride/legal/data-privacy-policy/","shouldOpenInNewTab":false},{"text":"Cookie Policy","href":"https://www.sixt.co.uk/ride/legal/cookie-policy/","shouldOpenInNewTab":false},{"text":"Imprint","href":"https://www.sixt.co.uk/ride/legal/imprint/","shouldOpenInNewTab":false},{"text":"SIXT Group","href":"https://about.sixt.com/websites/sixt_cc/English/0/about-us.html","shouldOpenInNewTab":false},{"text":"Careers","href":"https://www.sixt.jobs/en?utm_source=sixt&utm_campaign=internal&utm_medium=sixt","shouldOpenInNewTab":false},{"text":"Do not share or sell my personal information","href":"onclick:cookie_settings","shouldOpenInNewTab":false},{"text":"Accessibility","href":"/404/","shouldOpenInNewTab":false}]},"isEmbedded":false,"drawerNavigation":{"headingTranslations":"SIXT Product Menu","ariaLabelOpen":"Open global navigation menu","ariaLabelClose":"Close global navigation menu","links":[{"text":"Rent","subtext":"","href":"/","isCurrent":false,"productLine":"rent-car"},{"text":"Share","subtext":"","href":"https://www.sixt.co.uk/share/?promo_name=ride_hp_referral_share&promo_creative=menu&promo_position=sixt.co.uk","isCurrent":false,"productLine":"share"},{"text":"Ride","subtext":"","href":"https://www.sixt.co.uk/ride/","isCurrent":true,"productLine":"ride"},{"text":"SIXT+","subtext":"","href":"https://www.sixt.co.uk/plus/?promo_name=ride_hp_referral_plus&promo_creative=menu&promo_position=sixt.co.uk","isCurrent":false,"productLine":"plus"},{"text":"Business","subtext":"","href":"https://corporate.sixt.com/en-gb/?utm_source=sixt.com&utm_medium=retail-website-referral&utm_campaign=GB_GB_btob_RIDE-BURGER-LP_ALL_GT_ENG&utm_content=Textlink-Menue&utm_term=b2b_ref","isCurrent":false,"productLine":"business"}]},"sixtNavigationFooter":{"navigation":[{"heading":"Become our partner","links":[{"href":"https://corporate.sixt.com/en-gb/sixt-ride/","text":"SIXT ride for business"},{"href":"https://www.sixt.com/ride/event-service/","text":"SIXT ride for events"},{"href":"https://www.sixt.com/ride/tsp/become-a-partner/","text":"Drive with us"}]},{"heading":"About us","links":[{"href":"https://about.sixt.com/websites/sixt_cc/English/0/about-us.html","text":"SIXT group"},{"href":"https://www.sixt.jobs","text":"Careers"},{"href":"https://drying-little-tears.org/en/","text":"Regine Sixt Children’s Aid Foundation"}]}],"socialMedia":[{"href":"https://twitter.com/SixtUK","text":"twitter","network":"twitter"},{"href":"https://www.instagram.com/sixt/","text":"instagram","network":"instagram"},{"href":"https://www.linkedin.com/company/sixt/?originalSubdomain=de","text":"linkedin","network":"linkedin"}],"mobileAppStoreLinks":[{"href":"https://sixt.go.link/ride?adj_t=f1ztwl6&adj_engagement_type=fallback_click&adj_deep_link=sixt%3A%2F%2Fwww.sixt.com%2Frent&adj_campaign=gb&adj_adgroup=sixtrent&adj_creative=footerAppStore","imageSource":"/shared/icons/store-badges/app_store_black_en.svg","alt":"Download the latest version of the SIXT app from Apple App Store","width":120,"height":40},{"href":"https://sixt.go.link/ride?adj_t=f1ztwl6&adj_engagement_type=fallback_click&adj_deep_link=sixt%3A%2F%2Fwww.sixt.com%2Frent&adj_campaign=gb&adj_adgroup=sixtrent&adj_creative=footerPlayStore&adj_fallback=https%3A%2F%2Fplay.google.com%2Fstore%2Fapps%2Fdetails%3Fid%3Dcom.sixt.reservation","imageSource":"/shared/icons/store-badges/google_play_en.svg","alt":"Download the latest version of the SIXT app from Google Play Store","width":135,"height":40}]},"alertBanner":null,"appLinks":[{"href":"https://sixt.go.link/ride?adj_t=f1ztwl6&adj_engagement_type=fallback_click&adj_deep_link=sixt%3A%2F%2Fwww.sixt.com%2Fride&adj_campaign=gb&adj_adgroup=sixtride&adj_creative=helpcenter","imageSource":"/shared/icons/store-badges/app_store_black_en.svg","alt":"Download the latest version of the SIXT app from Apple App Store","width":120,"height":40},{"href":"https://sixt.go.link/ride?adj_t=f1ztwl6&adj_engagement_type=fallback_click&adj_deep_link=sixt%3A%2F%2Fwww.sixt.com%2Fride&adj_campaign=gb&adj_adgroup=sixtride&adj_creative=helpcenter&adj_fallback=https%3A%2F%2Fplay.google.com%2Fstore%2Fapps%2Fdetails%3Fid%3Dcom.sixt.reservation","imageSource":"/shared/icons/store-badges/google_play_en.svg","alt":"Download the latest version of the SIXT app from Google Play Store","width":135,"height":40}],"ibe":null,"helpCenterTranslations":{"ShowMore":"Show more","ShowLess":"Show less","ReadMore":"Read more","ReadLess":"Read less","FaqSectionHeadline":"Help with other mobility services","HelpCenterSubline":"Get help with your bookings, picking up of vehicle, emergencies and more.","FeaturedArticles":"Featured articles","LearnMore":"Learn more","Breadcrumb":"Breadcrumb","PageLabelHome":"SIXT","PageLabelHelpCenter":"Help Center","PageLabelHelpCenterSearch":"Search results","HelpCenterSearchPageTitle":"Sixt Search | SIXT rent a car","HelpCenterSearchPageDescription":"Sixt Search | SIXT rent a car","BrowseByTopic":"Browse by SIXT ride topic","HelpCenterContactTitle":"Still need help?","HelpCenterContactSubtitle":"Contact our support team.","HelpCenterContactCall":"Call us","HelpCenterContactWhatsApp":"WhatsApp","HelpCenterHeroBannerTitle":"How can we help you?","HelpCenterPhoneDialogTitle":"CALL OUR SUPPORT TEAM","HelpCenterPhoneDialogDescription":"To assist you faster, please have:","HelpCenterPhoneDialogTip1":"your reservation or rental agreement number","HelpCenterPhoneDialogTip2":"a brief description of your request","HelpCenterPhoneDialogTip3":"any relevant documents or details","HelpCenterWhatsAppDialogTitle":"GET INSTANT HELP VIA WHATSAPP","HelpCenterWhatsAppDialogDescription":"To get help more quickly, include in your first message:","HelpCenterWhatsAppDialogTip1":"a detailed description of your request","HelpCenterWhatsAppDialogTip2":"any relevant documents or screenshots","HelpCenterWhatsAppDialogTip3":"any additional relevant information","HelpCenterWhatsAppDialogButton":"Open WhatsApp","HelpCenterReadArticle":"Read article","HelpCenterLiveChat":"Live Chat","BrowseAllArticlesPageTitle":"Browse all articles","BrowseAllArticlesPageDescription":"Browse all help center articles by category"},"heroSection":{"imageDesktop":"a07691ea-5554-403c-a911-9fc61ef4a40e.jpg","imageMobile":"8bbb8609-b786-40be-87a1-48f60aed1b22.jpg"},"breadcrumbs":{"label":"Breadcrumb","breadcrumbs":[{"text":"SIXT","href":"/ride/"},{"text":"Help Center","href":"/ride/help-center/"},{"text":"Loyalty Programs & Partner Benefits","href":"/ride/help-center/categories/loyalty-programs/"},{"text":"American Express Benefit","href":"/404/"}]},"sectionId":"ride_helpcenter_section_543","navigationTree":{"categories":[{"id":"479","selectedIndex":null,"heading":{"id":"ride_helpcenter_category_479","text":"Making a booking","href":"/ride/help-center/categories/make-a-booking/"},"sections":[{"id":"ride_helpcenter_section_526","text":"Book an airport transfer","href":"/ride/help-center/sections/airport-transfer/"},{"id":"ride_helpcenter_section_527","text":"Book an hourly ride","href":"/ride/help-center/sections/hourly-bookings/"},{"id":"ride_helpcenter_section_528","text":"Ride Categories","href":"/ride/help-center/sections/ride-categories/"},{"id":"ride_helpcenter_section_529","text":"Payment and Pricing ","href":"/ride/help-center/sections/payment-pricing/"},{"id":"ride_helpcenter_section_530","text":"Promotions & Vouchers","href":"/ride/help-center/sections/promotions-vouchers/"},{"id":"ride_helpcenter_section_531","text":"Additional requests for your ride","href":"/ride/help-center/sections/additional-requests/"}],"icon":""},{"id":"480","selectedIndex":null,"heading":{"id":"ride_helpcenter_category_480","text":"Before the ride","href":"/ride/help-center/categories/before-ride/"},"sections":[{"id":"ride_helpcenter_section_532","text":"Modify or cancel a ride","href":"/ride/help-center/sections/modify-cancel-ride/"},{"id":"ride_helpcenter_section_533","text":"Driver Information","href":"/ride/help-center/sections/driver-information/"},{"id":"ride_helpcenter_section_534","text":"Handling flight changes","href":"/ride/help-center/sections/flight-change/"},{"id":"ride_helpcenter_section_535","text":"Payment Authorization","href":"/ride/help-center/sections/payment-before/"}],"icon":""},{"id":"481","selectedIndex":null,"heading":{"id":"ride_helpcenter_category_481","text":"During the ride","href":"/ride/help-center/categories/during-the-ride/"},"sections":[{"id":"ride_helpcenter_section_536","text":"Pickup ","href":"/ride/help-center/sections/pickup/"},{"id":"ride_helpcenter_section_537","text":"In-Ride Options","href":"/ride/help-center/sections/rules-during-ride/"}],"icon":""},{"id":"482","selectedIndex":null,"heading":{"id":"ride_helpcenter_category_482","text":"After the ride","href":"/ride/help-center/categories/after-ride/"},"sections":[{"id":"ride_helpcenter_section_538","text":"Invoicing","href":"/ride/help-center/sections/invoicing/"},{"id":"ride_helpcenter_section_539","text":"Credit Card Charge","href":"/ride/help-center/sections/credit-card-charge/"},{"id":"ride_helpcenter_section_540","text":"Lost Things","href":"/ride/help-center/sections/lost-things/"},{"id":"ride_helpcenter_section_541","text":"Rating","href":"/ride/help-center/sections/rating/"}],"icon":""},{"id":"483","selectedIndex":1,"heading":{"id":"ride_helpcenter_category_483","text":"Loyalty Programs & Partner Benefits","href":"/ride/help-center/categories/loyalty-programs/"},"sections":[{"id":"ride_helpcenter_section_542","text":"Frequent Traveler Program","href":"/ride/help-center/sections/frequent-traveler-program/"},{"id":"ride_helpcenter_section_543","text":"American Express Benefit","href":"/ride/help-center/sections/amex-benefit/"}],"icon":""}],"selectedIndex":4},"articleSection":{"heading":"American Express Benefit","subheading":"Learn how to redeem and track your SIXT ride credits with American Express.","articles":[{"text":"How does the AmEx benefit for SIXT ride work?","href":"/ride/help-center/articles/amex-benefit-general/","content":" <h3>SIXT ride Credits for American Express Platinum Cardholders</h3>\n\n    <h4>What is the SIXT ride credit and how does it work?</h4>\n    <p>American Express Platinum cardholders receive annual ride credits for SIXT ride services. These credits can be used for airport transfers and limousine rides worldwide. The credit is divided into multiple portions and automatically applied during booking through the SIXT app or website.</p>\n\n    <h3>How do I activate my SIXT ride credit?</h3>\n    <p>Activation is handled via American Express. Please reach out to the customer support teams at American Express to enroll to the benefit. </p>\n\n    <h3>How do I redeem my ride credit?</h3>\n    <p>When booking a ride via the SIXT app or website, your available credit will be automatically applied to the fare. Each ride may use a portion of the total credit, depending on the booking amount. </p>\n\n    <h3>Can I use my SIXT ride credit for taxi or third-party rides?</h3>\n    <p>The credit is valid only for pre-booked SIXT ride transfers and limousine services. Taxi or third-party ride-hailing services are not eligible for redemption.</p>\n\n    <h3>Can I combine SIXT ride credit with other promotions or vouchers?</h3>\n    <p>No combining your credit with other discounts is not possible.</p>","actions":[]},{"text":"Can I use my AmEx ride credit to book taxi rides?","href":"/ride/help-center/articles/amex-benefit-taxi/","content":"The use of the ride credit is restricted to bookings of professional transfer and chauffeur services, which can only be booked in advance. The credit cannot be applied to taxi bookings or other offerings from ride-hailing partners.","actions":[]},{"text":"I have enrolled for the American Express Benefit. How can I see that it is activated?","href":"/ride/help-center/articles/amex-benefit-display/","content":"As soon as you enroll to the benefit, you will immediately receive a confirmation via email from SIXT.<br><br>You can also see your active enrolment in the SIXT app on the ride tap. As soon as you enter your ride details and see the ride vategories available for your request, the benefit discount will be automatically displayed. ","actions":[]}]}}}