Booking an airport transfer ensures a smooth ride to or from the airport. By entering your flight number, your driver can track your flight and adjust pickup times based on your actual arrival.
\n\nWhen booking your airport transfer, you can connect your flight number to your ride. This allows your driver to track your flight status and adjust pickup time in case of early arrivals or delays.
\n\nIf passengers arrive on different flights, we recommend booking separate rides. This ensures each flight can be tracked individually and all pickups occur on time, even with delays or early arrivals.
\n\nYour flight is scheduled to land at 3:00 p.m., and you want to stay at the airport for 1 hour and 30 minutes. After entering your flight number during booking, your driver will wait at 4:30 p.m. (or adjusted according to delays) for pickup, ensuring your requested stay duration is accommodated.
\n\nYes, we can track private flights.
\n\nWhat you need to do:
\nIt is important to provide your aircraft number (tail number) when booking, and ensure your flight is traceable via FlightAware. Only when these conditions are met can your driver track your flight and update your pickup time according to the actual landing time.
Benefits of entering your tail number:
\nOnly by providing the tail number will your ride be considered an airport pickup. According to our booking conditions, you will also benefit from additional free waiting time.
Please note that additional charges may apply if the expected arrival time differs significantly from the actual landing time. Specify the selected FBO in the address or comments field to help coordinate the pickup reliably.
","actions":[]},{"text":"What is the buffer time?","href":"/ride/help-center/articles/buffer-time/","content":"If you need to spend extra time at the airport, you can select a duration of up to 2 hours when booking your airport transfer. The driver will add this duration to the actual landing time of your flight.
\n\nExample: If your flight lands at 3:00 PM and you plan to stay for 1 hour and 30 minutes, your driver will be waiting at 4:30 PM. If the flight is delayed by 20 minutes, the pickup will adjust to 4:50 PM, including the additional stay.
","actions":[]},{"text":"Why should I enter my flight number?","href":"/ride/help-center/articles/enter-flight-number/","content":"Entering your flight number ensures you receive the full range of airport pickup services:
\nIf you expect time-consuming customs or wish to spend extra time at the airport, specify the duration you plan to stay during the booking. This ensures your driver arrives at the correct time and maximizes your included waiting time.
\n\nPlease note: If your flight is not connected to your ride, it will not be considered an airport pickup, and the above services will not be included.
","actions":[]}]}}}