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Benefit","href":"/ride/help-center/sections/amex-benefit/"}],"icon":""}],"selectedIndex":1},"articleTitle":"Cancelling a reservation","content":"<h4>How can I cancel a booking?</h4>\n<p>To cancel a booking, log in to your SIXT account on the website or in the app, navigate to your bookings overview, select the ride you wish to cancel, and click <strong>\"Cancel\"</strong>. You will receive a cancellation confirmation via email immediately.</p>\n\n<h4>How can I cancel a guest booking?</h4>\n<p>If you booked as a guest, open the booking confirmation email sent after your booking. Click on <strong>\"CANCEL RIDE\"</strong> to cancel, and a confirmation will be sent to your email.</p>\n\n<h4>Until when can I cancel free of charge?</h4>\n<p>Cancellation policies may vary depending on the country and the booking class. For detailed information on cancellation fees, please refer to our <a href=\"https://www.sixt.co.uk/ride/legal/booking-conditions//\" target=\"_blank\">booking conditions</a>.</p>","articleSection":{"heading":"Modify or cancel a ride","subheading":"Easily update your ride details or cancel your booking, with clear guidance on fees and processes.","articles":[{"text":"Cancelling a reservation","href":"/ride/help-center/articles/cancel-ride/","content":"<h4>How can I cancel a booking?</h4>\n<p>To cancel a booking, log in to your SIXT account on the website or in the app, navigate to your bookings overview, select the ride you wish to cancel, and click <strong>\"Cancel\"</strong>. You will receive a cancellation confirmation via email immediately.</p>\n\n<h4>How can I cancel a guest booking?</h4>\n<p>If you booked as a guest, open the booking confirmation email sent after your booking. Click on <strong>\"CANCEL RIDE\"</strong> to cancel, and a confirmation will be sent to your email.</p>\n\n<h4>Until when can I cancel free of charge?</h4>\n<p>Cancellation policies may vary depending on the country and the booking class. For detailed information on cancellation fees, please refer to our <a href=\"https://www.sixt.co.uk/ride/legal/booking-conditions//\" target=\"_blank\">booking conditions</a>.</p>","actions":[]},{"text":"How to change a booking?","href":"/ride/help-center/articles/modify-ride/","content":"<p>Easily modify your ride details through the SIXT App. Log in to your account, open your upcoming ride, and click on <strong>\"Modify Ride\"</strong>. You can update your pickup time, pickup and dropoff locations, flight number, passenger details, and corporate information.</p>\n<p>Please note that all changes may affect the ride fare. The updated fare will be displayed for your confirmation before you finalize the modification.</p>\n<p>Modification of taxi services or third-party rides (e.g., Cabify, Lyft, Addison Lee) is not possible. Ride modifications are currently only available via the SIXT App.</p>","actions":[]}]},"currentArticleIndex":0}}