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\n
Table of contents\n

 

\nJoining SIXT ONE
\n
Earning and redeeming points
\n
Accessing member benefits\n

 

\n
\n
\n
\n

\nJoining SIXT ONE 
\n
 
\n
How do I join?  
\n
\n
  1. \n

    Sign in or create a new account at sixt.co.uk or in the SIXT app. 

    \n
\n
\n
\n
  1. \n

    If SIXT ONE is available in your country, you should be automatically prompted to join. Accept the program terms and select Join now. 

    \n
\n
\n
\n
  1. \n

    If you aren’t prompted, go to Account > ‘SIXT ONE rewards’ and select Join now.

    \n
\n
\n
\n

After joining, your membership is immediately active. Your status tier and the outline of all your benefits will be emailed straight to your inbox. 

\n
\n
\n

 

\nDo I need to register for SIXT ONE if I already have status with SIXT?Yes. To benefit from our new rewards program, we need you to accept the Terms and Conditions when you join SIXT ONE.\n

 

\n
\n
\n
\n
I have a status with another rewards program. Can I match it with SIXT ONE? 
\n
\n

You might qualify for a status match if you hold status with another rewards program! In fact, SIXT enables status match from select competitors:

\n

 

\n

How it works:

\n\n

 

\n
Status upgrades:
\n
  • Status from these competitors will elevate you to SIXT ONE Gold:\n
    • Avis Preferred and Preferred Plus
    • Europcar Discover
    • Hertz Gold
    • National Emerald Club
    • Enterprise Plus and Silver
    \n
\n
 
\n
  • Status from these competitors will elevate you to SIXT ONE Platinum:\n
    • Avis President’s Club
    • Europcar Traveler, Adventurer and Navigator
    • Hertz Five Star and President’s Circle
    • National Emerald Club Executive and Executive Elite; Enterprise Gold and Platinum
    \n
\n

 

\n
\n
Will SIXT match my status from my credit card, airline, hotel, or other loyalty program?\n

Yes! SIXT will match your status from select credit card, airline and hotel loyalty programs and other partners.

\n

 

\nWill I lose my current status if I enroll in SIXT ONE? 
\n
\n

No, you'll keep your existing Gold, Platinum, or Diamond status when you enroll in SIXT ONE, as long as

\n
\n
\n
  • \n

    You enroll within 12 months of the launch of SIXT ONE. 

    \n
\n
\n
\n
  • \n

    Your SIXT account is active (you’ve completed at least one rental in the 24 months before the launch).

    \n
\n

 

\nI do not see any loyalty information in the SIXT App. What should I do? 
\n
\n

First, ensure that you have the latest version of the SIXT app downloaded. Second, if you are residing outside of the United States, you are not yet eligible for joining SIXT ONE. If you need further assistance, please contact us at sixtone@sixt.com. 

\n
\n
\n

 

\n
\n
Earning and redeeming points 
\n
 
\n
How do I earn and use points?\n
SIXT ONE rewards you with two types of points for every qualifying rental: status points and rental points. For every qualified euro, you receive one point.
\n
 
\n
Status points unlock higher status tiers: Gold (2,000+), Platinum (4,000+), and Diamond (6,000+), and higher tiers boost your rental point earnings: +10% (Gold), +20% (Platinum), and +30% (Diamond).
\n
 
\n
You earn status and rental points based on your spending on the base rate, mileage, and protection. Since SIXT ONE calculates points in Euros, spending in other currencies is automatically converted using the exchange rate from your invoicing date. Points are then credited to your account within a few days.
\n
 
\n
To redeem rental points, simply log into your SIXT account. After making your selections, look for your points on the “Review your booking” page. You can then choose how many points you want to redeem for savings.
\n
 
\n
 
\n
Note: Rental points cannot be combined with vouchers, business rentals, truck rentals, or partner rewards.
\n
\n
\n

 

\n
What is a qualifying rental? 
\n
\n

Qualifying rentals are rentals that can earn you status and rental points.

\n

 

\n

Qualifying rentals include car and truck rentals that are booked for participating SIXT locations via: 

\n
\n
\n
  • \n

    SIXT app 

    \n
\n
\n
\n
  • \n

    SIXT website

    \n
\n
\n
\n
  • \n

    Approved third-party sites for business rentals and using your member ID 

    \n
\n

 

\n
\n
\n

Non-qualifying rentals are booked for non-participating SIXT locations, or they fall into these categories:

\n
\n
\n
  • \n

    Replacement rentals 

    \n
\n
\n
\n
  • \n

    Long-term rentals (28 days and longer) 

    \n
\n
\n
\n
  • \n

    SIXT plus, SIXT ride, and SIXT share 

    \n
\n
\n
\n

For a complete list of terms, visit our Terms and Conditions.  

\n
\n
\n
\n

  

\n
\n
Do my status and points expire? 
\n
\n

SIXT ONE follows a calendar year approach for status and points. Your status is maintained until the end of the following year after achieving it. For example, if you reach Gold in March 2026, you keep that status tier until December 2027.  

\n
\n
\n

 

\n

Status points:

\n
\n
\n
  • \n

    Valid until the end of the year in which they are earned. 

    \n
\n
\n
\n
  • \n

    Expired points deducted from your points balance annually. 

    \n
\n
\n
\n

 

\n

Rental points:

\n
\n
\n
  • \n

    Valid for 24 months from the end of the quarter in which they were earned.  

    \n
\n
\n
\n
  • \n

    Expired points deducted from your points balance quarterly.

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\nHow do I check the balance of my status points and rental points? 
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You can find your exact number of status points and rental points in the ‘SIXT ONE’ section of your SIXT account.

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How can I redeem my rental points for savings? 
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To redeem rental points, simply log into your SIXT account. After making your selections, look for your points on the “Review your booking” page. You can then choose how many points you want to redeem for savings.

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Note: Rental points cannot be applied towards taxes, fees, surcharges, or any protection products or add-on purchases. Additionally, they cannot be combined with vouchers, business rentals, or partner rewards.

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\nDo I earn points for business rentals?\n

Yes. You can earn points for both business and personal rentals. Just log-in to your SIXT account on Premium Car Rental at affordable prices | SIXT rent a car or in the SIXT app and choose your business booking profile.

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Note: Rental points can only be used for personal rentals.

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Can I earn points if I make a booking via an external platform?  
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Yes. The easiest way to make sure you earn points on every qualifying rental is to book directly via sixt.co.uk or our app. For business bookings made through your company’s travel platform, make sure you add your member ID.

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\nWhere can I find my member ID? 
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Your member ID is displayed in the SIXT ONE section of your SIXT account. It’s automatically assigned to you upon confirmation of your enrollment.

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\nHow do I request missing points if I forgot to log in or to provide my member ID? 
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You can reach out to customer service via sixtone@sixt.com to claim your missing points within three months after the completion of your rental.

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Do I have to add my member ID also when booking on the SIXT website or app? 
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No. When booking through your SIXT account on the SIXT website or app, your member ID will be automatically added to any booking made. All qualifying rentals can earn you status and rental points. For more details, see the FAQ section on qualifying rentals. 

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\nWill my rental points be credited back to my account if I cancel my booking? 
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Yes, if you cancel before the pickup date and time, your points will be credited back to your SIXT account within 24 hours. If you neither cancel nor show up at the pickup time, your rental points will not be refunded. 

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\nWhat happens if I redeem points and change my booking after? 
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Rest assured, you won’t lose any points during booking changes.

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If you modify a booking that affects the time and mileage base rate, your redeemed rental points will be removed. Any removed points will be credited back to your account within 24 hours.

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Alternatively, you can cancel your original booking and wait for your rental points to be refunded. Once the points are back in your account, you can then create a new booking and redeem your rental points. 

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\nCan I share my points with family or friends? 
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No, points cannot be shared or transferred. 

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Accessing member benefits
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How do I redeem rental points?\n

Use your rental points to save money on the time and mileage base rate for personal bookings. 

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Here’s how:

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    Log in to your SIXT account on the website or app and book as usual. 

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    At the last step of your booking, you’ll see your available rental points. You’ll then be able to choose how many points to redeem for savings. 

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Note: Rental points can only be used toward the base rate, not taxes, fees, protection, or add-ons. 

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How do I book with my member discount?
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Gold, Platinum, and Diamond members enjoy exclusive discounts when logged in and booked via sixt.co.uk or the SIXT app. Member discounts can only be applied to qualifying personal car and truck rentals and can be used in combination with redeeming rental points.

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Note: Member discounts cannot be used for business bookings or combined with other promotional offers. 

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How can I access free upgrades? 
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Upgrades are only possible in-person at your pickup location. Both Platinum and Diamond status members are eligible for a free one-category vehicle upgrade, subject to availability.

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Note: Longterm rentals, trucks, and special car categories are excluded.

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I am not receiving special offers and deals from SIXT ONE. How can I subscribe? 
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    Go to the SIXT ONE section of your account.  

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    Scroll down to Support and settings and select Communication preferences. 

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    From there, provide consent to start receiving exclusive member-only offers and deals.

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Can I earn partner rewards? 
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As a SIXT ONE member, you can choose to earn rental points either with SIXT or a partner program. After enrolling, your account defaults to earning SIXT rental points. To earn partner rewards instead, simply update your preference in the SIXT ONE section of your account. Changes will automatically apply to all future rentals; partner rewards cannot be awarded retroactively.

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Good news: You still get SIXT status points on qualifying rentals, even when earning partner rewards.

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