You can book a SIXT hire car in about two minutes: enter your dates and location on the website, choose your vehicle category and rate, confirm with a card – your confirmation arrives by email straight away.
Step 1 – Search
On the website, enter your pick-up and return location, dates and times. Click \"Show cars\".
Step 2 – Choose vehicle and rate
Filter by category, transmission, fuel or features. Choose Flexi (free cancellation) or Prepaid (cheaper, non-refundable) and your mileage package. Select the right protection package and add any extras – additional driver, child seat, sat-nav.
Step 3 – Confirm
Enter driver and contact details, your flight number or loyalty programme if applichible, then pay by card. Your confirmation arrives straight away and appears in the SIXT app under \"My Bookings\".
After booking
Changes and cancellations are free up to pick-up on Flexi rates – manage everything in \"My Bookings\".
Next step
Make a new booking on the website.
Still need help? Find our contact options below.
","actions":[{"key":"FAQ.newBooking","displayValue":"New booking"}]},{"text":"How do I book a hire car through the SIXT app?","href":"/help-center/articles/how-do-i-book-a-hire-car-through-the-sixt-app/","content":"Book a SIXT hire car in just one minute in the SIXT app – sign in, enter your dates and location, choose your vehicle and pay with a saved card. The app is free on the App Store and Google Play.
Download and sign in
Free on the App Store and Google Play. Sign in with your SIXT account or create one in 30 seconds.
Book a car
Tap \"Rent\"
Set your pick-up and return
Tap \"Show offers\"
Choose your vehicle, rate, mileage package, protection package and extras
Pay with your saved card
Manage your booking
Open \"My Bookings\" to change dates, add extras, extend your rental, check the branch or download your invoice after return.
Next step
Download the SIXT app on the App Store or Google Play.
Still need help? Find our contact options below.
","actions":[{"key":"FAQ.newBooking","displayValue":"New booking"}]},{"text":"Should I choose the Flexi or Prepaid rate for my SIXT booking?","href":"/help-center/articles/should-i-choose-the-flexi-or-prepaid-rate-for-my-sixt-booking/","content":"Choose Prepaid for the best price when your travel dates are confirmed – always cheaper, but with limited refundability. Flexi is the right choice if your plans may still change – you pay at pick-up and any changes or cancellations are free until then.
Flexi rate
Pay at pick-up
Free changes or cancellations up to pick-up
A comfortable choice when your plans are uncertain
Prepaid rate
Full payment at the time of booking
Cheaper than Flexi
Limited refund in case of cancellation; no refund for no-show
Date changes are possible and recalculated at the current rate
Which one is right for you
Prepaid wins on price if you're certain
Flexi wins on flexibility if you're not
Next step
Make a new booking on the website or in the SIXT App.
Still need help? Find our contact options below.
","actions":[{"key":"FAQ.newBooking","displayValue":"New booking"}]},{"text":"Why is my SIXT booking on request and not yet confirmed?","href":"/help-center/articles/why-is-my-sixt-booking-on-request-and-not-yet-confirmed/","content":"Some SIXT bookings – particularly for our Luxury vehicles – are created as \"on request\" while the local team checks availability. Confirmation usually arrives within a few hours, and within 24 hours at the latest.
How to recognise an \"on request\" booking
Your confirmation email will say \"Your request is being processed\".
What happens next
The branch checks availability and either confirms your booking or offers an alternative. You'll receive a message either way.
Still need help? Find our contact options below.
"},{"text":"How do I find or resend my SIXT booking confirmation?","href":"/help-center/articles/how-do-i-find-or-resend-my-sixt-booking-confirmation/","content":"Most SIXT confirmations arrive by email within a minute of booking – you can re-download or request your confirmation any time under \"Bookings\" on the website or in the SIXT app.
Confirmation hasn't arrived? Check these three things first:
Check your spam, junk and promotions folders
Check your email address on the booking for typos
Open \"Bookings\" in the SIXT app or on the website – if your booking is visible there, it has been successfully confirmed
Re-send your confirmation:
Sign in on the website or open the SIXT app
Open \"Bookings\" and select your booking
Scroll to \"Support\", tap \"Booking confirmation\" and download it
Booked through a travel agent or broker?
In this case, your confirmation will come from the respective provider, not directly from SIXT – please contact the provider you booked with.
Next step
Download your confirmation on the website or in the SIXT app.
Still need help? Find our contact options below – please have your booking number ready.
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