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work?","href":"/help-center/articles/how-does-sixt-s-full-to-full-fuel-policy-work/"},{"id":"2429","title":"What if my SIXT car wasn’t completely full when I collected it?","href":"/help-center/articles/what-if-my-sixt-car-wasn-t-completely-full-when-i-collected-it/"},{"id":"2436","title":"Which fuel should I use in my SIXT hire car?","href":"/help-center/articles/which-fuel-should-i-use-in-my-sixt-hire-car/"},{"id":"2443","title":"Can I take pets in my SIXT hire car?","href":"/help-center/articles/can-i-take-pets-in-my-sixt-hire-car/"},{"id":"2450","title":"Is smoking allowed in a SIXT hire car?","href":"/help-center/articles/is-smoking-allowed-in-a-sixt-hire-car/"},{"id":"2457","title":"Where can I charge my SIXT electric hire car?","href":"/help-center/articles/where-can-i-charge-my-sixt-electric-hire-car/"}]},{"id":"1433","heading":"Local rules and cross-borders","articles":[{"id":"8961","title":"Who pays the London Congestion Charge on a SIXT hire car?","href":"/help-center/articles/who-pays-the-london-congestion-charge-on-a-sixt-hire-car/"},{"id":"8968","title":"Do I have to pay UleZ in a SIXT hire car in London?","href":"/help-center/articles/do-i-have-to-pay-ulez-in-a-sixt-hire-car-in-london/"},{"id":"8975","title":"How do I pay the Dartford Crossing (DART Charge) or Mersey Gateway toll?","href":"/help-center/articles/how-do-i-pay-the-dartford-crossing-dart-charge-or-mersey-gateway-toll/"},{"id":"8982","title":"Which UK cities have Clean Air Zones and what do they cost?","href":"/help-center/articles/which-uk-cities-have-clean-air-zones-and-what-do-they-cost/"},{"id":"8989","title":"Can I take my SIXT hire car from Great Britain to Ireland?","href":"/help-center/articles/can-i-take-my-sixt-hire-car-from-great-britain-to-ireland/"},{"id":"8996","title":"Can I take my SIXT hire car to mainland Europe?","href":"/help-center/articles/can-i-take-my-sixt-hire-car-to-mainland-europe/"},{"id":"9003","title":"Which countries can I take my SIXT hire car to, and which are restricted?","href":"/help-center/articles/which-countries-can-i-take-my-sixt-hire-car-to-and-which-are-restricted/"},{"id":"9010","title":"How do I get written cross-border authorisation from SIXT?","href":"/help-center/articles/how-do-i-get-written-cross-border-authorisation-from-sixt/"}]}]},{"id":"1079","heading":"Returning Your Car","href":"/help-center/categories/returning-your-car/","icon":"redo","sections":[{"id":"1080","heading":"Standard return","articles":[{"id":"2464","title":"How do I return my SIXT hire car, step by step?","href":"/help-center/articles/how-do-i-return-my-sixt-hire-car-step-by-step/"},{"id":"2471","title":"What’s the difference between my SIXT return receipt and the final invoice?","href":"/help-center/articles/what-s-the-difference-between-my-sixt-return-receipt-and-the-final-invoice/"},{"id":"9591","title":"How do I report a lost item from my SIXT hire?","href":"/help-center/articles/how-do-i-report-a-lost-item-from-my-sixt-hire/"},{"id":"9732","title":"What is SIXT Car Gate and how does it detect damage?","href":"/help-center/articles/car-gate-gb/"}]},{"id":"1081","heading":"Out-of-hours and late returns","articles":[{"id":"2478","title":"How do I return my SIXT car outside the branch’s opening hours?","href":"/help-center/articles/how-do-i-return-my-sixt-car-outside-the-branch-s-opening-hours/"},{"id":"2485","title":"What happens if I return my SIXT car late?","href":"/help-center/articles/what-happens-if-i-return-my-sixt-car-late/"}]},{"id":"1082","heading":"Fuel at return","articles":[{"id":"2492","title":"How full does my SIXT hire car need to be when I return it?","href":"/help-center/articles/how-full-does-my-sixt-hire-car-need-to-be-when-i-return-it/"},{"id":"2499","title":"What is a SIXT refuelling charge and how is it calculated?","href":"/help-center/articles/what-is-a-sixt-refuelling-charge-and-how-is-it-calculated/"},{"id":"2506","title":"I disagree with a SIXT fuel charge – what do I do?","href":"/help-center/articles/i-disagree-with-a-sixt-fuel-charge-what-do-i-do/"}]},{"id":"1434","heading":"Return location changes and one-way","articles":[{"id":"9017","title":"Can I return my SIXT hire car to a different SIXT branch?","href":"/help-center/articles/can-i-return-my-sixt-hire-car-to-a-different-sixt-branch/"},{"id":"9024","title":"How do one-way SIXT rentals work and what does the fee cover?","href":"/help-center/articles/how-do-one-way-sixt-rentals-work-and-what-does-the-fee-cover/"}]}]},{"id":"1083","heading":"Billing & Payments","href":"/help-center/categories/billing-payments/","icon":"payment","sections":[{"id":"1084","heading":"Understanding the final invoice","articles":[{"id":"2513","title":"Why is my SIXT final invoice higher than my original quote?","href":"/help-center/articles/why-is-my-sixt-final-invoice-higher-than-my-original-quote/"},{"id":"2520","title":"What do the different line items on my SIXT invoice mean?","href":"/help-center/articles/what-do-the-different-line-items-on-my-sixt-invoice-mean/"},{"id":"2527","title":"How do I read my SIXT rental agreement?","href":"/help-center/articles/how-do-i-read-my-sixt-rental-agreement/"}]},{"id":"1085","heading":"Deposits and card authorisations","articles":[{"id":"2534","title":"When will my SIXT deposit be released?","href":"/help-center/articles/when-will-my-sixt-deposit-be-released/"}]},{"id":"1086","heading":"Invoices and receipts","articles":[{"id":"2541","title":"When is my SIXT invoice available and how do I download it?","href":"/help-center/articles/when-is-my-sixt-invoice-available-and-how-do-i-download-it/"},{"id":"2548","title":"How do I change the VAT details or address on my SIXT invoice?","href":"/help-center/articles/how-do-i-change-the-vat-details-or-address-on-my-sixt-invoice/"},{"id":"2555","title":"Can I get a SIXT invoice for a reservation I never used?","href":"/help-center/articles/can-i-get-a-sixt-invoice-for-a-reservation-i-never-used/"}]},{"id":"1087","heading":"Traffic fines, tolls and PCNs","articles":[{"id":"2562","title":"I’ve received a PCN for my SIXT rental – what happens next?","href":"/help-center/articles/i-ve-received-a-pcn-for-my-sixt-rental-what-happens-next/"},{"id":"2569","title":"Will SIXT refund the fine after a successful appeal?","href":"/help-center/articles/will-sixt-refund-the-fine-after-a-successful-appeal/"},{"id":"9031","title":"Why did SIXT charge an administration fee on my traffic fine?","href":"/help-center/articles/why-did-sixt-charge-an-administration-fee-on-my-traffic-fine/"},{"id":"9038","title":"What happens if I don't pay a toll or congestion charge during my SIXT rental?","href":"/help-center/articles/what-happens-if-i-don-t-pay-a-toll-or-congestion-charge-during-my-sixt-rental/"}]},{"id":"1088","heading":"Damage claims","articles":[{"id":"2576","title":"What does my SIXT protection package actually cover?","href":"/help-center/articles/what-does-my-sixt-protection-package-actually-cover/"}]},{"id":"1089","heading":"Refunds and reimbursement","articles":[{"id":"2583","title":"When will my SIXT refund arrive?","href":"/help-center/articles/when-will-my-sixt-refund-arrive/"},{"id":"2590","title":"My SIXT refund is going to the wrong card – what do I do?","href":"/help-center/articles/my-sixt-refund-is-going-to-the-wrong-card-what-do-i-do/"},{"id":"2597","title":"How do I claim back an expense from SIXT?","href":"/help-center/articles/how-do-i-claim-back-an-expense-from-sixt/"},{"id":"9662","title":"What is JPMorgan and how is it linked to my SIXT refund?","href":"/help-center/articles/jpmorgan-chase-gb/"}]},{"id":"1090","heading":"Complaints","articles":[{"id":"2604","title":"How do I make a complaint to SIXT?","href":"/help-center/articles/how-do-i-make-a-complaint-to-sixt/"},{"id":"2611","title":"How long will SIXT take to respond to my complaint?","href":"/help-center/articles/how-long-will-sixt-take-to-respond-to-my-complaint/"}]}]},{"id":"1063","heading":"Your Account & Rewards","href":"/help-center/categories/your-account-rewards/","icon":"person_outline","sections":[{"id":"1064","heading":"SIXT ONE rewards","articles":[{"id":"2135","title":"What is SIXT ONE and how do I join?","href":"/help-center/articles/what-is-sixt-one-and-how-do-i-join/"},{"id":"2142","title":"How do I request a SIXT ONE status match from another loyalty programme?","href":"/help-center/articles/how-do-i-request-a-sixt-one-status-match-from-another-loyalty-programme/"},{"id":"2149","title":"How do I join SIXT ONE and start earning points?","href":"/help-center/articles/how-do-i-join-sixt-one-and-start-earning-points/"},{"id":"2156","title":"How do I redeem my SIXT ONE points?","href":"/help-center/articles/how-do-i-redeem-my-sixt-one-points/"},{"id":"2163","title":"How do the SIXT ONE tiers from Silver to Diamond work?","href":"/help-center/articles/how-do-the-sixt-one-tiers-from-silver-to-diamond-work/"},{"id":"2170","title":"Why are my SIXT ONE points missing from a past rental?","href":"/help-center/articles/why-are-my-sixt-one-points-missing-from-a-past-rental/"},{"id":"2177","title":"Who is SIXT partnered with?","href":"/help-center/articles/who-is-sixt-partnered-with/"}]},{"id":"1065","heading":"Login and registration","articles":[{"id":"2184","title":"How do I create a SIXT account?","href":"/help-center/articles/how-do-i-create-a-sixt-account/"},{"id":"2191","title":"I can't log in to my SIXT account — what should I do?","href":"/help-center/articles/i-can-t-log-in-to-my-sixt-account-what-should-i-do/"},{"id":"2198","title":"How do I reset my SIXT password?","href":"/help-center/articles/how-do-i-reset-my-sixt-password/"}]},{"id":"1066","heading":"Personal details and documents","articles":[{"id":"2205","title":"How do I change my name, address or email on my SIXT account?","href":"/help-center/articles/how-do-i-change-my-name-address-or-email-on-my-sixt-account/"},{"id":"2212","title":"How do I delete my SIXT account?","href":"/help-center/articles/how-do-i-delete-my-sixt-account/"}]},{"id":"1067","heading":"Data, privacy and security","articles":[{"id":"2219","title":"How do I stop SIXT marketing emails?","href":"/help-center/articles/how-do-i-stop-sixt-marketing-emails/"}]}]},{"id":"1091","heading":"Damages, Accidents & Breakdowns","href":"/help-center/categories/damages-accidents-breakdowns/","icon":"warning_amber","sections":[{"id":"1092","heading":"Damage, Accidents and 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case of a breakdown or technical issue with my SIXT hire car?","href":"/help-center/articles/what-should-i-do-in-case-of-a-breakdown-or-technical-issue-with-my-sixt-hire-car/"},{"id":"2660","title":"What should I do if I have a flat or damaged tyre on my SIXT hire car?","href":"/help-center/articles/what-should-i-do-if-i-have-a-flat-or-damaged-tyre-on-my-sixt-hire-car/"},{"id":"2667","title":"What happens if my SIXT hire car needs to be towed?","href":"/help-center/articles/what-happens-if-my-sixt-hire-car-needs-to-be-towed/"},{"id":"2674","title":"What should I do if my SIXT electric vehicle won’t charge or the battery is empty?","href":"/help-center/articles/what-should-i-do-if-my-sixt-electric-vehicle-won-t-charge-or-the-battery-is-empty/"},{"id":"2681","title":"What should I do if the battery of my SIXT hire car is dead?","href":"/help-center/articles/what-should-i-do-if-the-battery-of-my-sixt-hire-car-is-dead/"},{"id":"2688","title":"What should I do if I’ve lost the key or can’t access my SIXT hire car?","href":"/help-center/articles/what-should-i-do-if-i-ve-lost-the-key-or-can-t-access-my-sixt-hire-car/"},{"id":"2695","title":"How do I get a replacement vehicle if my SIXT hire car is no longer roadworthy?","href":"/help-center/articles/how-do-i-get-a-replacement-vehicle-if-my-sixt-hire-car-is-no-longer-roadworthy/"},{"id":"2702","title":"What should I do if I’ve used the wrong fuel or had an operating problem?","href":"/help-center/articles/what-should-i-do-if-i-ve-used-the-wrong-fuel-or-had-an-operating-problem/"}]}]},{"id":"1094","heading":"Our Fleet","href":"/help-center/categories/our-fleet/","icon":"car_and_truck","sections":[{"id":"1095","heading":"Vehicle Types & Options","articles":[{"id":"2709","title":"How do SIXT vehicle groups and ACRISS codes work?","href":"/help-center/articles/how-do-sixt-vehicle-groups-and-acriss-codes-work/"},{"id":"2716","title":"Can I request a specific car model with SIXT?","href":"/help-center/articles/can-i-request-a-specific-car-model-with-sixt/"},{"id":"2723","title":"Can I hire an automatic car with SIXT?","href":"/help-center/articles/can-i-hire-an-automatic-car-with-sixt/"},{"id":"2730","title":"Can I hire an electric or hybrid car with SIXT?","href":"/help-center/articles/can-i-hire-an-electric-or-hybrid-car-with-sixt/"},{"id":"2737","title":"How do I hire a van or minibus with SIXT?","href":"/help-center/articles/how-do-i-hire-a-van-or-minibus-with-sixt/"}]}]}]}}}