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Options","href":"/help-center/sections/vehicle-types-options/"}],"icon":"car_and_truck"}],"selectedIndex":6},"articleTitle":"What is SIXT ONE and how do I join?","content":"<p>SIXT ONE is our free rewards programme – join in a few minutes on the SIXT website or in the SIXT app and earn points on every qualifying rental. With each tier (Silver, Gold, Platinum, Diamond), your benefits grow: discounts, rental points, upgrades and exclusive service.</p><p></p><p><strong>Benefits at a glance</strong></p><ul><li><p>Status points and rental points on every qualifying rental – redeemable for discounts and free rentals</p></li><li><p>Up to 20% member discounts for Gold, Platinum and Diamond members when logged in on the SIXT website or in the SIXT app</p></li><li><p>Up to 8% member discounts for Silver when using the SIXT app</p></li><li><p>Bonus on rental points: +10% (Gold), +20% (Platinum), +30% (Diamond)</p></li><li><p>Free one-category vehicle upgrade from Platinum onwards (subject to availability)</p></li><li><p>Diamond Lounge access at selected branches for Diamond members</p></li><li><p>Mobile check-in via the SIXT app – skip the counter and get a wider choice of cars: 2 car options for Silver members and 3 car options for Gold and above</p></li></ul><p></p><p><strong>Tiers and points thresholds</strong></p><ul><li><p>Silver – entry tier (immediately upon joining)</p></li><li><p>Gold – from 2,000 status points</p></li><li><p>Platinum – from 4,000 status points</p></li><li><p>Diamond – from 6,000 status points</p></li></ul><p></p><p>You earn 1 status point per €1 of qualifying rental spend. Your status is maintained until the end of the year following the year in which you achieved it.</p><p></p><p><strong>How to join</strong></p><ol><li><p>Sign in on the SIXT website or in the SIXT app – or create a new account if you don't have one yet</p></li><li><p>Accept the SIXT ONE programme terms and then select \"Join now\"</p></li><li><p>If you don't see the option, log in to your SIXT account, select SIXT ONE and choose \"Join now\".</p></li></ol><p></p><p>Membership is active immediately – you'll receive confirmation by email. SIXT ONE is free to join. You need to be an individual old enough to hire a car in your country of residence. Full eligibility details are in our Terms and Conditions.</p><p></p><p><strong>Next step</strong></p><p>Join SIXT ONE on the SIXT website or in the SIXT app.</p><p></p><p>Still need help? Find our contact options below.</p>","articleSection":{"heading":"SIXT ONE rewards","subheading":"","articles":[{"text":"What is SIXT ONE and how do I join?","href":"/help-center/articles/what-is-sixt-one-and-how-do-i-join/","articleId":"2135","content":"<p>SIXT ONE is our free rewards programme – join in a few minutes on the SIXT website or in the SIXT app and earn points on every qualifying rental. With each tier (Silver, Gold, Platinum, Diamond), your benefits grow: discounts, rental points, upgrades and exclusive service.</p><p></p><p><strong>Benefits at a glance</strong></p><ul><li><p>Status points and rental points on every qualifying rental – redeemable for discounts and free rentals</p></li><li><p>Up to 20% member discounts for Gold, Platinum and Diamond members when logged in on the SIXT website or in the SIXT app</p></li><li><p>Up to 8% member discounts for Silver when using the SIXT app</p></li><li><p>Bonus on rental points: +10% (Gold), +20% (Platinum), +30% (Diamond)</p></li><li><p>Free one-category vehicle upgrade from Platinum onwards (subject to availability)</p></li><li><p>Diamond Lounge access at selected branches for Diamond members</p></li><li><p>Mobile check-in via the SIXT app – skip the counter and get a wider choice of cars: 2 car options for Silver members and 3 car options for Gold and above</p></li></ul><p></p><p><strong>Tiers and points thresholds</strong></p><ul><li><p>Silver – entry tier (immediately upon joining)</p></li><li><p>Gold – from 2,000 status points</p></li><li><p>Platinum – from 4,000 status points</p></li><li><p>Diamond – from 6,000 status points</p></li></ul><p></p><p>You earn 1 status point per €1 of qualifying rental spend. Your status is maintained until the end of the year following the year in which you achieved it.</p><p></p><p><strong>How to join</strong></p><ol><li><p>Sign in on the SIXT website or in the SIXT app – or create a new account if you don't have one yet</p></li><li><p>Accept the SIXT ONE programme terms and then select \"Join now\"</p></li><li><p>If you don't see the option, log in to your SIXT account, select SIXT ONE and choose \"Join now\".</p></li></ol><p></p><p>Membership is active immediately – you'll receive confirmation by email. SIXT ONE is free to join. You need to be an individual old enough to hire a car in your country of residence. Full eligibility details are in our Terms and Conditions.</p><p></p><p><strong>Next step</strong></p><p>Join SIXT ONE on the SIXT website or in the SIXT app.</p><p></p><p>Still need help? Find our contact options below.</p>","actions":[{"key":"FAQ.bookingList","displayValue":"Manage booking"}]},{"text":"How do I request a SIXT ONE status match from another loyalty programme?","href":"/help-center/articles/how-do-i-request-a-sixt-one-status-match-from-another-loyalty-programme/","articleId":"2142","content":"<p>Do you already have status with another car hire company, an airline, or a hotel group? In most cases, you can have that status matched with SIXT ONE.</p><p></p><p><strong>The following programmes are eligible for a status match</strong></p><ul><li><p><strong>Car hire companies: </strong>Hertz Gold Plus Rewards, Europcar Privilege Club, Avis Preferred, Enterprise Plus</p></li><li><p><strong>Airlines: </strong>Miles &amp; More and other selected airline programmes</p></li><li><p><strong>Hotels: </strong>ALL Accor, Best Western Rewards, Dorint, GHA Discovery, H Rewards, Kempinski, Leaders Club, Marriott Bonvoy, Meliá Rewards, Preferred Hotels &amp; Resorts, Radisson Rewards, Small Luxury Hotels (SLH)</p></li></ul><p></p><p><strong>Good to know: </strong>You can't link a loyalty account directly to SIXT — but you can match your status to SIXT ONE. Not every programme is eligible, though: Delta SkyMiles and AAdvantage (American Airlines), for example, aren't currently possible.</p><p></p><p><strong>Before you start</strong></p><p>You'll need a SIXT ONE account for your status match. If you don't have one yet, you can set it up in just a few minutes in the SIXT app or on the website.</p><p></p><p><strong>How to request your status match</strong></p><p>The exact steps depend on where your status comes from:</p><p></p><p><strong>Status from an airline</strong></p><ol><li><p>Go to <a rel=\"noopener noreferrer nofollow\" href=\"http://sixt.com/partners\">sixt.com/partners</a> and select your airline.</p></li><li><p>On the partner page, scroll down to the Status Match section.</p></li><li><p>Click the link, sign in to your SIXT account, and upload proof of your status.</p></li></ol><p></p><p>Can't find a Status Match link on the partner page? Then a match with this partner is unfortunately not possible.</p><p></p><p><strong>Status from a hotel group</strong></p><ol><li><p>Start a chat with us: simply message us here.</p></li><li><p>Tell us your details: let us know which hotel chain you are with and the status you would like matched.</p></li><li><p>Receive your link: we will send you a personalised link directly in this chat.</p></li><li><p>Complete your request: open the link, sign in to your SIXT account, and upload proof of your current status.</p></li></ol><p></p><p><strong>Status from another car hire company</strong></p><ol><li><p>Open this <a rel=\"noopener noreferrer nofollow\" href=\"https://www.sixt.co.uk/services/#/b2bregistration?b2b_token=e5439dfb-b85d-9436-dba8-f26df999d0fa\">link</a> and select your previous hire company.</p></li><li><p>Scroll down to the Status Match section.</p></li><li><p>Click the link, sign in to your SIXT account, and upload proof of your status.</p></li></ol><p></p><p><strong>What happens next</strong></p><p>We'll review your proof. Once that's done, you'll receive a confirmation email with your new SIXT ONE status.</p><p></p><p><strong>Would you like to match with another partner (e.g. American Express, Visa, Mastercard, or Bahn.Bonus)?</strong></p><p>In that case, the status match is only possible via the partner's website. Please log in with the partner and match your status directly on their site.</p><p></p><p>Still need help? Find our contact options below.</p>"},{"text":"How do I earn points?","href":"/help-center/articles/how-do-i-earn-points/","articleId":"2149","content":"<p>SIXT ONE rewards you with two types of points for every qualifying hire: status points and rental points.</p><p></p><p><strong>Status tiers</strong><br>Status points unlock higher status tiers: Gold (2,000+), Platinum (4,000+) and Diamond (6,000+), and higher tiers boost your rental point earnings: +10% (Gold), +20% (Platinum) and +30% (Diamond).</p><p></p><p><strong>How you earn points</strong><br>You earn status and rental points based on your spend on the hire price, excluding taxes, fees and mandatory charges. You'll see whether your hire earns points during online booking.</p><p></p><p><strong>Currency and crediting</strong><br>As SIXT ONE calculates points in euros, spending in other currencies is automatically converted using the exchange rate from your invoicing date. Points are then credited to your account within 48 hours.</p><p></p><p>Still need help? Find our contact options below.</p>","actions":[{"key":"FAQ.bookingList","displayValue":"Manage booking"}]},{"text":"How do I redeem my SIXT ONE points?","href":"/help-center/articles/how-do-i-redeem-my-sixt-one-points/","articleId":"2156","content":"<p>To redeem rental points, open the SIXT app and start a booking. On the \"Review your booking\" page, look for your points. If you have enough, you can then choose how many to redeem for savings.</p><p></p><p><strong>How to redeem your points</strong></p><ol><li><p>Open the SIXT app and make sure you are logged in to your SIXT account</p></li><li><p>Start your booking as usual, select a vehicle and choose your extras</p></li><li><p>At the final booking step, your available rental points appear automatically</p></li><li><p>If you've collected enough points to cover your booking, select how many points you'd like to apply to the base rate</p></li><li><p>Pay the remaining amount with your card or another accepted payment method</p></li></ol><p></p><p><strong>What rental points can be used for</strong></p><p>Rental points only reduce the base rate of your rental (time and mileage). They cannot be used for taxes, fees, protection packages or extras.</p><p></p><p><strong>Important notes</strong></p><ul><li><p>Rental points can only be redeemed in the SIXT app</p></li><li><p>Rental points can only be redeemed for private rentals – not for business rentals</p></li><li><p>Not combinable with vouchers, business bookings, truck hire or partner rewards</p></li></ul><p></p><p>Still need help? Find our contact options below.</p>"},{"text":"How do the SIXT ONE tiers from Silver to Diamond work?","href":"/help-center/articles/how-do-the-sixt-one-tiers-from-silver-to-diamond-work/","articleId":"2163","content":"<p>SIXT ONE has four membership tiers: Silver, Gold, Platinum and Diamond. With each tier, your benefits grow – from member discounts and bonus points to complimentary upgrades and exclusive services. You move up tiers by earning status points on qualifying rentals.</p><p></p><p><strong>Tiers and benefits</strong></p><ul><li><p><strong>Silver</strong> (entry tier after joining) – Earn status and rental points, access to mobile check-in</p></li><li><p><strong>Gold</strong> (from 2,000 status points) – Member discount, +10% bonus on rental points</p></li><li><p><strong>Platinum</strong> (from 4,000 status points) – Member discount, +20% bonus on rental points, free vehicle upgrade by one category (subject to availability)</p></li><li><p><strong>Diamond</strong> (from 6,000 status points) – Member discount, +30% bonus on rental points, free upgrade by one category (subject to availability), access to the Diamond Lounge at selected branches</p></li></ul><p></p><p><strong>How to move up tiers</strong></p><p>For every €1 of qualifying rental spend, you earn 1 status point – as soon as you reach the next points threshold, your tier is updated automatically.</p><p></p><p><strong>Note:</strong> SIXT ONE calculates points in Euros. Spending in other currencies is automatically converted using the exchange rate from your invoicing date.</p><p></p><p><strong>How to maintain your status</strong></p><p>Your status is valid until the end of the calendar year following the year in which you achieved it. If you reach the required threshold again in that following year, your status is retained.</p><p></p><p><strong>Status match</strong></p><p>Members with elite status in selected partner programmes can request a status match – see \"How do I request a SIXT ONE status match from another loyalty programme?\".</p><p></p><p><strong>Check your tier progress</strong></p><p>You can view your current points balance and your progress to the next tier under \"SIXT ONE\" in your account on the SIXT website or in the SIXT app.</p><p></p><p>Still need help? Find our contact options below.</p>"},{"text":"I had past rentals before joining SIXT ONE — do they count?","href":"/help-center/articles/i-had-past-rentals-before-joining-sixt-one-do-they-count/","articleId":"10436","content":"<p>Past hires completed before you joined SIXT ONE don't earn points. Points from hires after you join are credited within 48 hours of your invoice date and can be redeemed on future hires.</p><p></p><p>Still need help? Find our contact options below.</p>"},{"text":"Why are my SIXT ONE points missing from a past rental?","href":"/help-center/articles/why-are-my-sixt-one-points-missing-from-a-past-rental/","articleId":"2170","content":"<p>Missing points are often quick to resolve. Before contacting us, please check the following first:</p><p></p><p><strong>Checklist</strong></p><ol><li><p>Were you signed in with your SIXT ONE account when you made the booking?</p></li><li><p>Are you the registered main driver, and is your SIXT ONE account linked to the rental?</p></li><li><p>Did your rental qualify for points – was the pick-up country one of the eligible countries listed above, and was it not a 28+ day rental or a SIXT+/ride/share booking?</p></li><li><p>Has it been at least 48 hours since your invoice date?</p></li><li><p>Are your preference settings set to earn SIXT rental points instead of partner points?</p></li></ol><p></p><p><strong>Still missing points?</strong></p><p>If you've checked all of these and your points are still missing, email <a rel=\"noopener noreferrer nofollow\" href=\"mailto:sixtone@sixt.com\">sixtone@sixt.com</a> with your rental agreement number, a copy of your invoice and your SIXT ONE membership number – within 3 months of your rental's end date.</p><p></p><p>Still need help? Find our contact options below.</p>"},{"text":"Who is SIXT partnered with?","href":"/help-center/articles/who-is-sixt-partnered-with/","articleId":"2177","content":"<p>For every qualifying SIXT rental, you can earn points or miles with numerous airline, hotel and other partner programmes – simply enter your membership number when booking or save it in your profile, and the points will be credited automatically after your rental.</p><p></p><p><strong>Airline partners</strong></p><p>SIXT works with over 40 airline loyalty programmes worldwide, including Miles &amp; More, Eurowings, Air France/KLM Flying Blue, Delta SkyMiles, Emirates Skywards, Singapore Airlines KrisFlyer, Turkish Airlines Miles&amp;Smiles and many more.</p><p></p><p><strong>Hotel partners</strong></p><p>SIXT cooperates with 15+ international hotel chains, including Accor Live Limitless, Marriott Bonvoy, Radisson Rewards, Best Western Rewards, Kempinski Hotels and GHA DISCOVERY.</p><p></p><p><strong>Other partners</strong></p><p>PAYBACK (in Germany), KAYAK, Founderscard, Tripiamo and other programmes.</p><p></p><p><strong>Tip: </strong>You can find the complete and always up-to-date list of all <a rel=\"noopener noreferrer nofollow\" href=\"http://www.sixt.com/partners/\">partner programmes</a> on the website.</p><p></p><p><strong>How to earn partner points</strong></p><ul><li><p>Save your partner membership number in your profile on the website or in the SIXT app</p></li><li><p>When booking, your partner programme is linked automatically – or you can add it manually for each booking</p></li><li><p>Points or miles are usually credited to your partner account within a few days after your rental ends</p></li></ul><p></p><p><strong>Note: </strong>As a SIXT ONE member, you can choose in your account whether to earn SIXT ONE rental points or partner points. Your selection applies to all future bookings and can be changed at any time.</p><p></p><p>Still need help? Find our contact options below.</p>"},{"text":"Can I join SIXT ONE as a business customer?","href":"/help-center/articles/can-i-join-sixt-one-as-a-business-customer/","articleId":"13700","content":"<p>Yes, you can join SIXT ONE as a business customer and collect points for both your business and personal hires.</p><p></p><p><strong>Earning and redeeming points</strong></p><ul><li><p>Points can be earned on both business and personal hires</p></li><li><p>Points can only be redeemed for personal hires in the SIXT app</p></li><li><p></p></li></ul><p><strong>Booking through a third-party platform</strong><br>If you book through a third-party platform, add your SIXT business profile ID in the \"Frequent Traveller Programme\", \"Rewards programme\" or similar field to earn points.</p><p></p><p>Still need help? Find our contact options below.</p>"},{"text":"In which countries can I use my SIXT ONE benefits?","href":"/help-center/articles/in-which-countries-can-i-use-my-sixt-one-benefits/","articleId":"13770","content":"<p>SIXT ONE benefits are available exclusively at participating hire locations in the following countries (excluding overseas territories).</p><p></p><p><strong>Participating countries</strong></p><ul><li><p>United States</p></li><li><p>Canada</p></li><li><p>Germany</p></li><li><p>Austria</p></li><li><p>Switzerland</p></li><li><p>France</p></li><li><p>Great Britain</p></li><li><p>Spain</p></li><li><p>Italy</p></li><li><p>Belgium</p></li><li><p>Netherlands</p></li><li><p>Luxembourg</p></li><li><p>Monaco</p></li></ul><p></p><p>Member rates may also be available for hires in other countries.</p><p></p><p>Still need help? Find our contact options below.</p>"},{"text":"What is a qualifying hires?","href":"/help-center/articles/what-is-a-qualifying-hires/","articleId":"13840","content":"<p>Qualifying hires are hires that can earn you status and rental points.</p><p></p><p><strong>Qualifying hires</strong></p><p>Car and truck hires booked for pickup at participating SIXT locations via:</p><ul><li><p>the SIXT App</p></li><li><p>the SIXT website</p></li><li><p>approved third-party sites for business hires using your member ID</p></li></ul><p></p><p><strong>Non-qualifying hires</strong></p><p>Hires booked for pickup at non-participating SIXT locations, or hires in these categories:</p><ul><li><p>Replacement hires</p></li><li><p>Long-term hires (28 days and longer)</p></li><li><p>SIXT+ car subscription</p></li><li><p>SIXT ride</p></li><li><p>SIXT share</p></li></ul><p></p><p>For a complete list of terms, visit our <a rel=\"noopener noreferrer nofollow\" href=\"https://www.sixt.com/shared/t-c/tc-sixt_one_global.pdf\">Terms and Conditions</a>.</p><p></p><p>Still need help? Find our contact options below.</p>"},{"text":"Do my status and points expire?","href":"/help-center/articles/do-my-status-and-points-expire/","articleId":"13910","content":"<p>SIXT ONE follows a calendar-year approach for status and status points. Your status is maintained until the end of the year following the year in which you achieved it. For example, if you reach Gold in November 2026, you keep that status tier until December 2027.</p><p></p><p><strong>Status points</strong></p><p>Status points are valid until the end of the year in which they are earned; expired points are deducted from your points balance annually.</p><p></p><p><strong>Rental points</strong></p><p>Rental points are valid for 24 months from the end of the quarter in which they were earned; expired points are deducted from your points balance quarterly.</p><p></p><p>Still need help? Find our contact options below.</p>"},{"text":"How do I book with my member discount?","href":"/help-center/articles/how-do-i-book-with-my-member-discount/","articleId":"13980","content":"<p>As a Gold, Platinum, or Diamond member, you get member rates when logged in and booking in the SIXT App or on the website.</p><p></p><p><strong>For Silver members</strong></p><ul><li><p><strong>US and Canada: You get better member rates in the SIXT app than on the web.</strong></p></li><li><p><strong>Selected European countries: Member rates are available only in the SIXT app.</strong></p></li></ul><p></p><p><strong>Note:</strong> <strong>You can use member rates and redeem rental points on the same booking. Member rates apply only to qualifying private car and truck hire. They can't be used for business bookings or combined with other promotional offers.</strong></p><p></p><p><strong>Still need help? Find our contact options below.</strong></p>"},{"text":"I already had a status before — what happens to it?","href":"/help-center/articles/i-already-had-a-status-before-what-happens-to-it/","articleId":"14050","content":"<p>If you held status under our previous rewards programme before SIXT ONE launched, your account and prior status were migrated automatically to the equivalent SIXT ONE tier. Any benefits tied to your legacy status continue under the terms of the matching SIXT ONE tier.</p><p></p><p>Still need help? Find our contact options below.</p>"},{"text":"I have two SIXT accounts. Can I combine my points or status?","href":"/help-center/articles/i-have-two-sixt-accounts-can-i-combine-my-points-or-status/","articleId":"14120","content":"<p>If you have more than one SIXT account (for example, one created through a partner or corporate programme and one personal account), contact <a rel=\"noopener noreferrer nofollow\" href=\"mailto:sixtone@sixt.com\">sixtone@sixt.com</a> with both account email addresses to request a merge.</p><p></p><p>Still need help? Find our contact options below.</p>"}]},"currentArticleIndex":0,"categoryName":"Your Account & Rewards","sectionName":"SIXT ONE rewards"}}