Change your pick-up or return date, time or location at any time up to the start of your rental – open \"Bookings\" on the website or in the SIXT app, tap \"Change\", adjust and confirm. The new total price is always shown before you confirm.
Change online
Sign in on the website or open the SIXT app
Select \"Bookings\" and open your booking
Tap \"Change\"
Adjust the date, time or location
Review the new price and confirm – your updated confirmation arrives by email straight away
What you can change online
Pick-up and return date, time and location (incl. one-way, subject to availability)
Extras
Protection package
Booked via abroker or travel agent?
SIXT cannot change a third-party booking directly – please contact the provider you booked with.
One-way fee
If your return location differs from your pick-up location, a one-way fee is automatically charged. The amount depends on the distance and country and is shown before you confirm.
Next step
Change your booking on the website or in the SIXT app.
Still need help? Find our contact options below – please have your booking number ready.
","articleSection":{"heading":"Change or modify a booking","subheading":"","articles":[{"text":"How do I change the dates, times or location of my SIXT booking?","href":"/help-center/articles/how-do-i-change-the-dates-times-or-location-of-my-sixt-booking/","content":"Change your pick-up or return date, time or location at any time up to the start of your rental – open \"Bookings\" on the website or in the SIXT app, tap \"Change\", adjust and confirm. The new total price is always shown before you confirm.
Change online
Sign in on the website or open the SIXT app
Select \"Bookings\" and open your booking
Tap \"Change\"
Adjust the date, time or location
Review the new price and confirm – your updated confirmation arrives by email straight away
What you can change online
Pick-up and return date, time and location (incl. one-way, subject to availability)
Extras
Protection package
Booked via abroker or travel agent?
SIXT cannot change a third-party booking directly – please contact the provider you booked with.
One-way fee
If your return location differs from your pick-up location, a one-way fee is automatically charged. The amount depends on the distance and country and is shown before you confirm.
Next step
Change your booking on the website or in the SIXT app.
Still need help? Find our contact options below – please have your booking number ready.
","actions":[{"key":"FAQ.bookingList","displayValue":"Manage booking"}]},{"text":"How do I upgrade or change my SIXT vehicle group?","href":"/help-center/articles/how-do-i-upgrade-or-change-my-sixt-vehicle-group/","content":"Simply message us on WhatsApp or Live Chat with your booking reference. We'll check availability and adjust your booking for you. Alternatively, you can make a new booking online yourself or ask for an upgrade at the branch on pick-up.
Leave it to us – message us
Via WhatsApp or Live Chat with your booking reference
We'll check the desired category and availability for your rental period
You'll receive an updated offer – confirmation arrives by email straight away
Re-book online yourself
Cancel your existing booking in \"My Bookings\" – free up to pick-up on Flexi rates
Make a new booking with your preferred vehicle category on the website or in the SIXT app
Upgrade or downgrade at the branch
Ask at the SIXT counter on the day of pick-up for a different vehicle category – subject to availability.
Next step
Request a vehicle change – message us on WhatsApp or Live Chat.
Still need help? Find our contact options below – please have your booking number ready.
","actions":[{"key":"FAQ.bookingList","displayValue":"Manage booking"}]},{"text":"What can I change online and what only at the SIXT branch?","href":"/help-center/articles/what-can-i-change-online-and-what-only-at-the-sixt-branch/","content":"You can make most changes – dates, times, locations, extras and protection package – online yourself on the website or in the SIXT app. To switch to a different vehicle category, simply message us on WhatsApp or Live Chat – some changes are only possible at the branch on the day of pick-up.
Online any time before pick-up
Pick-up and return date, time and location
One-way adjustment (subject to availability) and mileage packages
Extras: additional driver, child seat, sat-nav, winter tyres, prepaid fuel
Protection package
Via WhatsApp or Live Chat (we'll take care of it)
Vehicle category change – we'll check availability and adjust your booking for you
Special requests for existing bookings
Change renter/driver details requests
For UK reservations: Visit the continent fees
At the branch only
Vehicle category upgrade at pick-up (subject to availability)
Adding or removing an additional driver after pick-up (during an ongoing rental)
Exception
Third-party bookings (travel agents, brokers, tour operators) can only be changed by the provider you booked with.
Next step
Manage your booking online on the website or in the SIXT app.
Still need help? Find our contact options below – please have your booking number ready.
","actions":[{"key":"FAQ.bookingList","displayValue":"Manage booking"}]},{"text":"How do I add extras like a child seat to an existing SIXT booking?","href":"/help-center/articles/how-do-i-add-extras-like-a-child-seat-to-an-existing-sixt-booking/","content":"Add extras to an existing SIXT booking online any time up to pick-up – open \"Bookings\" on the website or in the SIXT app, scroll to \"Extras\" and choose what you need. The new total price is shown before you confirm.
Extras you can add online
Additional driver (flat daily fee)
Child seat, toddler seat or booster seat
Sat-nav
Unlimited mileage upgrade
Refuelling/recharging service (\"return the tank empty\")
Protection upgrades to reduce your excess
Cross-Border Travel Fee (For UK, Island Hopper incl. Ireland only. For visiting the continent fees, please contact us)
Winter tyres (seasonal and in select countries)
Snow chains (seasonal and in select countries)
Ski racks (seasonal and in select countries)
How it's charged
Extras are charged per day on top of your base rate, usually with a daily cap. The exact additional price appears in your booking summary before you confirm.
Add at pick-up
You can also add extras at the counter – availability of child seats and sat-navs then depends on local stock. Adding online guarantees the item.
Next step
Add extras to your booking on the website or in the SIXT app.
Still need help? Find our contact options below – please have your booking number ready.
","actions":[{"key":"FAQ.bookingList","displayValue":"Manage booking"}]},{"text":"Will changing my SIXT booking change the price?","href":"/help-center/articles/will-changing-my-sixt-booking-change-the-price/","content":"A change can affect the price – dates, vehicle category and location all influence the total. The new price is always shown before you confirm, so you can either accept the change or discard it.
What influences the price
Dates – longer rentals spread the fixed costs, while shorter ones may be more expensive per day
Location – airport branches, for example, include airport fees and a location surcharge; a different country can mean a different rate
Vehicle category – upgrades increase the price, downgrades reduce it (depending on the rate)
Extras added or removed
Getting the best price when changing
Early changes almost always secure a better price. Within 48 hours of pick-up, prices may rise depending on demand.
Next step
Review your booking change on the website or in the SIXT app.
Still need help? Find our contact options below – please have your booking number ready.
","actions":[{"key":"FAQ.bookingList","displayValue":"Manage booking"}]},{"text":"Can SIXT change a booking I made through a third party?","href":"/help-center/articles/can-sixt-change-a-booking-i-made-through-a-third-party/","content":"No – SIXT cannot change a rental booked through a travel agency, intermediary or tour operator, as your contract is with that provider. Please contact them first. At the branch, SIXT can help with upgrades, extras and additional drivers.
Why third-party bookings are different
The third-party provider creates your booking under their own terms and prices. SIXT receives the reservation but not the original payment, which is why we can't change the contract directly.
What SIXT can do for you at the branch
Add an additional driver on site
Add extras (e.g. child seat, sat-nav, prepaid fuel, protection package upgrade) where your booked rate allows
Upgrade to a higher vehicle category at the branch
Extend your rental during the rental period
Next step
Contact your intermediary first. If your travel date is close, message us – we'll check what's possible on the day.
Still need help? Find our contact options below – please have your booking number ready.
"}]},"currentArticleIndex":0}}