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And who helps me if I have a problem with a car I bought from SIXT?","content":"<p>SIXT is primarily a car hire company, but in some countries vehicles from our former hire fleet are resold — either through our own SIXT Car Sales dealerships or through independent partner dealerships.</p><p></p><p><strong>Where former SIXT hire cars are sold</strong></p><ul><li><p>Germany: SIXT Car Sales (<a rel=\"noopener noreferrer nofollow\" href=\"http://sixtcarsales.de\">sixtcarsales.de</a>) and partner dealerships</p></li><li><p>Austria: SIXT Car Sales (<a rel=\"noopener noreferrer nofollow\" href=\"http://sixtcarsales.at\">sixtcarsales.at</a>) and partner dealerships</p></li><li><p>Belgium, France, Italy, Netherlands, Switzerland, Spain, USA: independent partner dealerships only</p></li></ul><p></p><p>In all other countries, we currently don't offer former hire vehicles for sale. Partner dealerships buy the vehicles from us and resell them independently, so we can't provide an overview of their current inventory — the usual used-car platforms in your country are the best place to look.</p><p></p><p><strong>Already bought a vehicle and have a question or a problem?</strong></p><p>Please contact the seller directly:</p><ul><li><p>Bought from SIXT Car Sales in Germany or Austria: you'll find the contact details at <a rel=\"noopener noreferrer nofollow\" href=\"http://sixtcarsales.de\">sixtcarsales.de</a> or <a rel=\"noopener noreferrer nofollow\" href=\"http://sixtcarsales.at\">sixtcarsales.at</a></p></li><li><p>Bought from any other dealership: you'll find the contact details on your purchase contract or invoice</p></li></ul><p></p><p>The seller is responsible for everything relating to the vehicle — including warranty and guarantee claims, technical defects, vehicle documents, service history, and returns or refunds.</p><p></p><p>Still need help? Find our contact options below.</p>","articleSection":{"heading":"Vehicle Types & Options","subheading":"","articles":[{"text":"How do SIXT vehicle groups and ACRISS codes work?","href":"/help-center/articles/how-do-sixt-vehicle-groups-and-acriss-codes-work/","articleId":"2709","content":"<p>SIXT vehicle categories are classified using the internationally standardised ACRISS code (also known as CRS code). The four-letter code describes category, body style, transmission and engine type – so you'll know exactly what to expect. Bookings are always made by vehicle category, not by specific model.</p><p></p><p><strong>How the ACRISS code is structured</strong></p><p>The four letters stand for:</p><ul><li><p>1st letter — Category (e.g. M = Mini, C = Compact, S = Standard, L = Luxury)</p></li><li><p>2nd letter — Body type (e.g. D = 4-door, F = SUV, V = Minibus, T = Convertible)</p></li><li><p>3rd letter — Transmission (M = Manual, A = Automatic, D = 4WD)</p></li><li><p>4th letter — Fuel type (R = Petrol/Diesel, H = Plug-in Hybrid, E = Electric, C = Electric Long-Range)</p></li></ul><p></p><p><strong>Example: </strong>CDMR = Compact · 4-door · Manual · ICE</p><p></p><p><strong>Why book by category, not by model?</strong></p><p>Each category includes several models of similar size, equipment and price range. If you book a VW Golf, for example, you might also receive a Ford Focus or SEAT Leon – all within the same category and with comparable features.</p><p></p><p><strong>Requesting a specific model</strong></p><p>Do you have a model preference? You can add a note when booking – the branch will try to fulfil your request depending on fleet availability. However, there's no guarantee for a specific model, as the exact vehicle is usually only assigned on the day of pick-up.</p><p></p><p>Still need help? Find our contact options below.</p>","actions":[{"key":"FAQ.newBooking","displayValue":"New booking"}]},{"text":"Can I request a specific car model with SIXT?","href":"/help-center/articles/can-i-request-a-specific-car-model-with-sixt/","articleId":"2716","content":"<p>At SIXT, you always book a vehicle category rather than a specific model. You can, however, indicate a model preference when booking, and around 30 minutes before pick-up, you can choose your specific vehicle yourself in the SIXT app from the available models within your booked category.</p><p></p><p><strong>Indicate a model preference when booking</strong></p><p>When booking online, enter your model preference in the comments field. The branch will take your preference into account where possible – depending on availability on the day of pick-up. There is no guarantee for a specific model.</p><p></p><p><strong>Choose your specific vehicle in the app</strong></p><p>Around 30 minutes before pick-up, you can choose your specific vehicle in the SIXT app from the available models within your booked category – conveniently and transparently from your smartphone.</p><p></p><p><strong>Want to drive the same car for longer?</strong></p><p>If you'd like to use the same vehicle for several months, SIXT+ Auto Abo (car subscription) is a flexible alternative. With SIXT+, you also primarily book by vehicle category – some specially marked models additionally offer a model guarantee.</p><p></p><p>Still need help? Find our contact options below.</p>","actions":[{"key":"FAQ.newBooking","displayValue":"New booking"}]},{"text":"Can I hire an automatic car with SIXT?","href":"/help-center/articles/can-i-hire-an-automatic-car-with-sixt/","articleId":"2723","content":"<p>Yes – SIXT offers a wide selection of automatic vehicles, particularly in the mid-size, estate, SUV and premium categories. Simply activate the \"Automatic transmission\" filter in the booking mask on the website or in the SIXT app – every vehicle shown is then guaranteed to be automatic.</p><p></p><p><strong>Book an automatic vehicle</strong></p><ol><li><p>Start your search on the website or in the SIXT app</p></li><li><p>In the vehicle selection, activate the \"Automatic\" filter</p></li><li><p>Choose from the filtered list – every vehicle shown is guaranteed to be automatic</p></li></ol><p></p><p><strong>Availability by category</strong></p><ul><li><p>Mid-size and above (e.g. Premium, Luxury): many automatic options available</p></li><li><p>Mini and Compact: automatics available, but more limited</p></li><li><p>Electric vehicles: automatic only</p></li><li><p>Vans (categories B, S, W): an automatic preference can be requested when booking</p></li></ul><p></p><p>Still need help? Find our contact options below.</p>","actions":[{"key":"FAQ.newBooking","displayValue":"New booking"}]},{"text":"Can I hire an electric or hybrid car with SIXT?","href":"/help-center/articles/can-i-hire-an-electric-or-hybrid-car-with-sixt/","articleId":"2730","content":"<p>Yes – SIXT offers a growing selection of electric and plug-in hybrid vehicles from brands such as Tesla, BMW, Audi, Mercedes, BYD, MG, Lynk &amp; Co and Lucid. Simply activate the \"Electric\" or \"Hybrid\" filter when searching to see and book the matching models directly.</p><p></p><p><strong>Book an electric or hybrid vehicle</strong></p><ol><li><p>Enter your rental period and location on the website or in the SIXT app</p></li><li><p>In the vehicle selection, activate the \"Electric\" or \"Hybrid\" filter</p></li><li><p>Choose a vehicle from the filtered list and complete your booking</p></li></ol><p></p><p><strong>What's included</strong></p><ul><li><p>A fully charged vehicle at pick-up</p></li><li><p>A Type 2 charging cable for use on the road</p></li></ul><p></p><p><strong>Fuel policy for electric vehicles</strong></p><p>The full-to-full rule also applies to electric vehicles: pick up with a full battery, return with a full battery. If the charge level is lower at return, a service fee per missing kWh applies. Alternatively, you can choose the prepaid charging option when booking and return the vehicle at any charge level.</p><p></p><p><strong>Charging during your rental</strong></p><p>You as the renter cover the electricity costs during the rental period. You can find charging points via the car's navigation system or common charging apps.</p><p></p><p>Still need help? Find our contact options below.</p>","actions":[{"key":"FAQ.newBooking","displayValue":"New booking"}]},{"text":"How do I hire a van or minibus with SIXT?","href":"/help-center/articles/how-do-i-hire-a-van-or-minibus-with-sixt/","articleId":"2737","content":"<p>At SIXT, you can book a wide selection of vans and minibuses – ideal for moves, goods transport or group travel. Bookings are made on the website or in the SIXT app. Availability and specific models vary by branch and country.</p><p></p><p><strong>Vans</strong></p><p>For transporting goods and furniture, several sizes are available:</p><ul><li><p>Small cargo van – small moves, individual pieces of furniture</p></li><li><p>Mid-size and large vans – flats, office relocations</p></li><li><p>Vans with box body and tail lift – furniture and larger house moves</p></li></ul><p></p><p><strong>Minibuses</strong></p><p>For groups, families or trips with several people:</p><ul><li><p>9-seater minibus (multiseater) – seats up to 9 people including the driver</p></li><li><p>Optional add-ons such as sat-nav, child seats or additional driver</p></li></ul><p></p><p><strong>What to check before booking</strong></p><ul><li><p>Vehicle size: Does the vehicle suit your transport needs?</p></li><li><p>Rental period and mileage package: You'll see the exact conditions before booking</p></li><li><p>Fuel policy: Full-to-full applies – or you can choose prepaid fuel instead</p></li><li><p>Branch availability: Not every category is available at every branch</p></li></ul><p></p><p><strong>Tip: </strong>The driving license class required for your vehicle is shown directly on the booking page.</p><p></p><p><strong>Next step</strong></p><p>Book a van or minibus on the website or in the SIXT app.</p><p></p><p>Still need help? Find our contact options below.</p>","actions":[{"key":"FAQ.newBooking","displayValue":"New booking"}]},{"text":"Can I buy a car from SIXT? And who helps me if I have a problem with a car I bought from SIXT?","href":"/help-center/articles/can-i-buy-a-car-from-sixt-and-who-helps-me-if-i-have-a-problem-with-a-car-i-bought-from-sixt/","articleId":"12531","content":"<p>SIXT is primarily a car hire company, but in some countries vehicles from our former hire fleet are resold — either through our own SIXT Car Sales dealerships or through independent partner dealerships.</p><p></p><p><strong>Where former SIXT hire cars are sold</strong></p><ul><li><p>Germany: SIXT Car Sales (<a rel=\"noopener noreferrer nofollow\" href=\"http://sixtcarsales.de\">sixtcarsales.de</a>) and partner dealerships</p></li><li><p>Austria: SIXT Car Sales (<a rel=\"noopener noreferrer nofollow\" href=\"http://sixtcarsales.at\">sixtcarsales.at</a>) and partner dealerships</p></li><li><p>Belgium, France, Italy, Netherlands, Switzerland, Spain, USA: independent partner dealerships only</p></li></ul><p></p><p>In all other countries, we currently don't offer former hire vehicles for sale. Partner dealerships buy the vehicles from us and resell them independently, so we can't provide an overview of their current inventory — the usual used-car platforms in your country are the best place to look.</p><p></p><p><strong>Already bought a vehicle and have a question or a problem?</strong></p><p>Please contact the seller directly:</p><ul><li><p>Bought from SIXT Car Sales in Germany or Austria: you'll find the contact details at <a rel=\"noopener noreferrer nofollow\" href=\"http://sixtcarsales.de\">sixtcarsales.de</a> or <a rel=\"noopener noreferrer nofollow\" href=\"http://sixtcarsales.at\">sixtcarsales.at</a></p></li><li><p>Bought from any other dealership: you'll find the contact details on your purchase contract or invoice</p></li></ul><p></p><p>The seller is responsible for everything relating to the vehicle — including warranty and guarantee claims, technical defects, vehicle documents, service history, and returns or refunds.</p><p></p><p>Still need help? Find our contact options below.</p>"}]},"currentArticleIndex":5,"categoryName":"Our Fleet","sectionName":"Vehicle Types & Options"}}