Hagen

Hagen CAR HIRE

  • 4.2

location address

Wehringhauser Straße 27, 58089 Hagen

GDS-Code: ZEY

opening hours

24-hour return
MO - FR:

08:00 - 16:00

SA:

09:00 - 11:00

SU:

10:00 - 11:00

How to find us Outside opening hours

map view

Nearby Locations

FIND OUT WHAT OUR CUSTOMERS SAY ABOUT US!

  • Rated 4.2 out of 5 from 174 Ratings

Ludger S.

Rented a car at FRA airport, needed an extension for Corona pandemic reasons. Tried online, but system wouldn't let me. Called Sixt, was told my car was a "telematic" one (whatever that means) that couldn't be extended further, so I had to bring it in and exchange it for another. Sixt in FRA said sure, no problem, but Sixt in Hagen said they couldn't or wouldn't do it. They wouldn't extend the contract, but I would need to agree to a new contract at a much higher rate. I don't know whether it's Sixt corporate, Sixt FRA, or Sixt in Hagen who should take the bulk of the blame, but I don't really care. This is just pathetic customer service from the lot of them.

 

Update: upon returning the car, after once again explaining the issue, I was met with a rather different attitude at this location. With some creative booking method going through some kind of back and forth swap, they worked around the telematic restriction and got me back on my way in the very same car on the same contract. Go figure! Upgrading to 5 stars.

manfred l.

Super nettes Personal