Marie
is also always pleased to receive feedback about the service at Heathrow and encourages all previous hirers to
rental to win the chance of a free upgrade.
Marie Roberts
branch management
SIXT station London Heathrow Airport LHR
TW6 1AP Hounslow
Booking code GDS: LHR
SIXT station: 7429
Opening hours
| Mo. - Su. | 06:00 - 23:00 |
| Bank holiday | 06:00 - 23:00 |
Contacts / Lost & Found
SIXT station London Heathrow Airport LHR
| London Heathrow Airport | |
| TW6 1AP Hounslow | |
| Phone no. | +44-844-5760239 |
| Fax | +44-20-34636772 |
Location plan - how you find us
Follow the signs to the car rental bus stops, use Terminal 1: bus stop no. 5, Terminal 3: bus stop no. 21, Terminal 4: bus stop no. 26, Terminal 5: bus stop no. 18. Upon arrival, please dial 28102 on the courtesy phone or dial our freephone number 0800/614412 from any public telephone in the Terminal building.
Please exit the M4 at junction 3 and follow the signs for Terminal 4. At the Jury's Inn Hotel, turn left into Dick Turpin Way. At the traffic lights, turn right onto Faggs Road, then turn left into Hatton Road. The entrance to Sixt is on the right hand side. If using a satellite navigation system, use postcode TW14 9QP, Feltham, Hatton Road as destination.
Please exit the M25 at junction 13 and follow the A30 towards London for approximately six miles until you reach Hatton Cross tube station. After 50 yards, turn right at the traffic lights into Dick Turpin Way. At the next set of traffic lights, turn right onto Faggs Road and then left into Hatton Road. The entrance to Sixt is located on the right-hand side. If using a satellite navigation system, use postcode TW14 9QP, Feltham, Hatton Road as destination.
Sixt Express Counter - the fast way to the rental car
Follow the signs to the OFF AIRPORT CAR RENTAL BUS STOPS, use (Terminal 1-bus stop no. 5, Terminal 2- bus stop no. 8, Terminal 3- bus stop no. 21, Terminal 4- bus stop no. 26, Terminal 5- bus stop no. 18). Upon arrival, please dial 28102 on the courtesy phone or our freephone number 0800/614412 from any public telephone in the Terminal building
"Keep doing what you are doing. Your staff is exceptional and very helpful. Beleive me I was a Director of Global Sales for a major car rental company and I was truly impressed by the whole operation. Good job!! Will recommend you to everyone. "
"Excellent service from start to finish, new and well maintained cars seem to be a rarity these days, well done."
"Nice new car; good service; fair value. I'm happy!"
"You operate a very well run company but with me, being retired and living on a fixed income, price counts.In the past whenever I have returned to England I have always used Alamo but you outbeat them in both price and customer service. Thankyou. Bruce"
"Far better service than both avis and europcar which I have used at LHR"
"Keep up the good work!"
"Was satisfied with the ease of booking and staff friendliness at office. Price was best among car hire companies available at Heathrow airport. Keep up the good work and thank you."
"Staff very helpful. Every thing carefully explained. Had no time to taste the coffee on offer so I can't comment on that!!!"
"Simple, straightforward collection at LHR. Good service on return and transfer to terminal. Polite and attentive staff. All in all appositive experience. "
"Excellent Staff & Service. No problems, hence I have recommended to many friends who have subsequently hired from Sixt."
"Your airport staff were very helpful."
"I was impressed with the cars at Sixt. Much better than a previous company I used. As long as the summer rates are competitive, I will rent again in two months. Reward points, or coupons, would encourage me to rent again. A very good first impression"
" From the pick at the terminal to being dropped back at the terminal at the end of my car rental hire period - the whole team was extremely friendly, efficient - brilliant service. Already booked further car rental for June"
"Excellent service, staff very helpful, car very clean, couldn't be happier especially compared to the larger companies I usually deal with."
"Great Service well priced!. Many thanks, will surely go for you again."
"I was very satisfied with the car and the service."
"Efficient pickup and return. Prompt collection and delivery of us and our luggage to the airport. Car was in good order and served us well. Thank you."
"My experience was very good, thanks."
"Great service good price fast and easy thanks"
"Very impressed with the service. Thank you, and keep it up."
"Overall, a very good experience!"
"Keep up this level of customer service."
"My first rental from Sixt was a very good experience."
"It was a good experience, all issues professionally handled. Thank you."
"Excellent customer service, Sincere thanks Maureen"
"Excellent and courteous service. Will recommend."
"Staff at Heathrow are absolutely excellent and I'd highly recommend SIXT"
"Your Staff at the Heathrow centre and at the dispatch office were a credit to your organization. Their friendly service was just what was needed following a long flight. Thank you."
"No comments other than the person who dealt with me performed admirably"
"Staff at your heathrow branch were very polite and professional, particularly Mr Singh who dealt with me."
"Your customer service reps were courteous, professional, knowledgeable. I was very impressed with your team. PLus, they hooked me up with an Audi A4!! Excellent!!"
"kKep the good work"
"My car rental experience was excellent !! from the lovely polish girl on reception to the very pleasant men at the pick up point . Also I was running late with the return , so called ahead to ask for the bus to be waiting , it was !! Congratulations on a service well done . Next time I will for sure choose SIXT!"
"Excellent Swift Service. First class Equipment and an efficient friendly staff. Very competetive. I will definitley use Sixt again.Look out all you other complacent rental companies! There is a new act in town!"
"You provided an excellent car (brand new, super handling VW Golf) for an extremely competitive cost, AND your staff were also excellent...everyone was very efficient and pleasant, particularly given that they were dealing with all the remodeling work around them. I live in California and don't often get home to UK these days...maybe once a year to see family. However, whenever it is, I'll definitely return to Sixt. Thanks. Please thank your staff from me including the drivers. When it comes to car hire, the pricing might have brought me to you initially, but the customer service is equally important to keep me coming back, and that's what will make me recommend you to all my friends! :)"
"We were very happy with Sixt - our car was perfect, your staff was very helpful - even helping us set up the SAT NAV with our destinations - the UK SAT NAV works a little differently than the US versions that we are accustomed to. When looking to hire a car I went to the websites of all the car rental companies that have facilities at Heathrow and your site was the best. It was the easiest to navigate and you had the best selection of cars. "
"Your staff was very helpful. Although we were early and the size of car we had booked was unavailable, we were put into a higher category of vehicle...without extra charge in order to get us on our way. What a breath of fresh air from past experiences that we have had with other rental companies, particularly at Heathrow. Thank you so much!"
"Your Indian staff member driving the bus on Sunday evening about 5pm was excellent. He stopped the bus and asked me if i was ready to leave, he waited as i unloaded the car, he helped with the luggage. then at T1 he jumped out and got a trolley for me. all excellent!!Makes a big difference when you are tired & rushing. I think his name was Ravendran or Surendran. I forget i'm afarid."
"This was the first time with SIXT. I was very impressed with the service I received and would like to commend the staff. Thank you"
"Good rental and good service. "
"I found the service to be very good and the location next to BP and Hatton Cross very handy."
"I was happy with the service and the price. "
"Very helpful transfer driver and staff at Heathrow counter. We have 2 kids. Got an upgrade to bigger car because we had taken too much stuff and not realised size required."
"Give Ms Gill at the Heathrow office an award of some type, she was extremely helpful & courteous, well above the normal standard I normally encounter when hiring a car."
"Excellent choice of cars, I was upgraded to an Audi A4, which was a pleasure to drive.Thanks!"
"I love Sixt because you have nicer cars. I have used avis, budget, thifty etc etc and they always have smelly (cigarette smell) and the costs are more. I am travelling to UK/EU alot this year and will use sixt often."
"Excellent service and a free upgrade made this rental a memorable experience. 'll definitely use Sixt next time I'm renting."
"Thank you for the upgrade and your staff were very helpful."
"You have a great staff, very helpful and they do look after you very well and they do try to accommodate you to your needs. Job well done by your group. Keep up the good work. I will always rent from you and refer all my associates, friends and family to your establishment. "
"Easy pick-up and drop -off. Car was upgraded to a nice new A4 Audi. Wonderful experience(2nd time). You will become my first choice going forward. Kind regards"
"Keep up the good work!!! Thank you!"
"Everything was as hoped, thank you very much."
"As always, friendly, efficient staff and very low mileage car.Thanks!"
"My first rental from sixt and I was very impressed. Thanks! "
"An excellent service from arrivals at Heathrow Terminal 3 to departure at Heathrow Terminal 3. Your courtesy bus drivers to and from the depot helpful and polite. Thank you."
"From the smiling driver at Terminal 4, thru the desk staff and check-in personnel, we are always impressed! Its good to know that you have removed the uncertainty that can occur at some rental car agencies. Thank you. We'll see you again soon!"
"The guy who checked us in at LHR was beyond excellent. Great first experience, will consider switching from Avis, where we are long term customers."
"Excellent vehicle, friendly service"
"Your staff was very prompt and courteous last week. I continue to be very happy with my rentals from you."
"The vehicle was amazing and the service exceeded that. Our transport to and from the terminals could not have been improved upon and the personel dealing with our request could not have been more professional. See you next time around, for sure! Thank you."
"Your site at London Heathrow was outstanding. They had our car ready and it was very clean. Staff was very professional. The bus driver was very helpful with directions. The toilet was spotless. A very good experience. "
"I'm a Presidents club member at Hertz and a privilege member at Europecar and was trying Sixt for the first time last month. If your pricing is competitive, i will definitely use you again. Good service, clear vehicle, not too much hanging around getting too and from the airport. Thanks"
"Anita, who served me on the desk was very helpful, friendly and efficient. I could not have asked for anything more. Please pass on my compliments for a super service!"
"I would like to thank the Heathrow branch staff for the following: i. providing me with a free upgrade as I had book another car for a week on 2 Dec. ii. staying open till 11.30pm as my flight from Rome came in late on 19 Dec. iii. providing a fast service upon my return to the branch and sending me off to terminal 3 for my departure on 24 Dec. Heartfelt thanks to all the staff responsible for the above. "
"The team at Heathrow were extremely helpful and friendly both at pick-up and return. Thank you."
"Very efficient service, thank you."
"Site manager was extremely courteous when I collected the vehicle. All employees I encountered on dropoff were also friendly and courteous."
"Good Car and Good Service my preferred Car Hire company in Heathrow (and I believe I have tried almost all of the others)"
"Adam Taylor, previously with Hertz Heathrow, is a superstar. I will try to bring all my business to Sixt simply because of him. The welcome and service that he gives me is the best in the business. Considering my staff and I had around 100 rentals last year, I think you will benefit a lot from recruiting him. He really is the best. "
"Very prompt with the transport to the terminal and polite service at the desk. Good job all round."
"Perfect service"
"Great German cars! Thanks"
"Very efficient service, price reasonable would recomend and if available would use again."
"Great customer service, staff was helpful and helped answer our questions, even came out to the car multiple times to assist us inspite of being busy helping other customers."
"Great value for the BMW 5 Series, will definitely hire again if available at same price"
"Good service. Good quality vehicle. Thank you."
"I have been renting from Avis, Europcar and Hertz. I tried Sixt for the first time and intend to stay - excellent service and excellent cars to an excellent price - well done!"
"Please change nothing as you are the best fire hire company at Heathrow"
"The people there were extremely kind and helpful. Thank you so much!"
"I thoroughly enjoyed my rental car - I drove just over 1000 miles in the Volvo V70 and felt like I could drive another 1000! Car was very clean and the people at the airport and the location were very polite and a pleasure to do business with. Thanks for helping to make my trip to London exceptional!"
"I am regular user of car hire companies and Sixt is the best I have used . Keep it up"
"In general the service was excellent! keep up the good work!"
"I booked the car hire through the Options when I booked my online Emirates flight to London Heathrow. Sixt was one of the best value for money options hence the reason I booked for the first time woth Sixt. Cannot fault anything, from the initial check-in to the returning of the car. Staff were good and service prompt. I will certinly consider Sixt again as I travel and book car hire regularly. Keep up the good work. "
"Miss Roberts who processed my pick up was brilliant, she could teach your competitors a lesson or two, Well done Sixt"
"Efficient, fast and friendly. Good experience"
"I was very impressed by the Sixt team. The minivan was at the airport waiting for me and I was taken back to H'row promptly. The team at the service desk was great - efficient but very friendly. It felt like a small family business but obviously isnt! Keep up the good work."
"It was very refreshing to be greeted by friendly and courteous staff. The price was great and the whole experience made my trip much easier. Many Thanks "
"great job to all the staff at the Feltham/Heathrow location, always a pleasure to rent from. Thanks"
"It has been a pleasure dealing with you - easy to reserve online using a blackberry, the car was very reasonably priced and your staff were friendly and helpful."
"Honestly can't think of anything, customer service was superb, pick up at terminal extremely fast, directions for return very easy to follow. all in all, no nonsense. Thank you, you have a wonderful team!"
"Your staff were extremely helpful and accommodating - the service was excellent. Thank you. "
"Wonderful first experience with Sixt car rental. Everything was perfect, and we really enjoyed the upgrade and GPS system! We make an annual trip to England to visit family, and will surely rent with Sixt again. Thank you!"
"Very impressed with the personal service from your counter staff."
"I was very impressed - I usually use Hertz but wanted to give SIXT a try for a change"
"Excellent service at the checkin counter"
"All of your receptionists and drivers were very polite and helpful.The drivers helping with luggage without a hint of asking.Very good,will be recommending Sixt."
"Excellent service"
"I must admit that when I realised I was being looked after by a trainee and that I was going to be slightly delayed getting on my way I could have kicked myself for not being more observant but as she was very apologetic and explained why she could not proceed without the help of an assistant I felt privileged to be part of her development. The time taken became no problem. The upgrade was the icing on the cake. If she is an example of your customer care and choice of employees then you have got it right. Of course I will consider sixt next time. Regards Stuart"
"Very happy with the car and the service."
"Great service. The team was really excellent."